Webhelp with Sidenav - font not showing remotely

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oceanclub
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Joined: Thu Oct 10, 2013 4:45 am
Location: Dublin

Webhelp with Sidenav - font not showing remotely

Post by oceanclub »

I've built HTML5 webhelp using a Sidenav skin. This works with one problem.

I'm hosting the webhelp on IIS on Windows Server 2012. If I access the webhelp from a browser on that machine, it works fine and I can see the Sidenav font rendered as required. This works if I either access the webhelp files, or access IIS on localhost.

However, when I access the webhelp remotely (from another machine on the network), the font in the Sidenav _once the Sidenav is expanded_ is just shown as a generic serif font. The font I'm using is installed both on the server and on the client machine. The same font, which is used in the topics themselves, renders fine - only in the Sidenav _when it is expanded_ is there an issue.

Does anyone know why this might be happening?

EDIT: Ah, appear to have found the problem - it was IIS caching, even when a refresh was done on the browser. Tried iisreset but even that didn't work, seemed to have to just wait a period of time.

P.
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