Glossary terms in online output have extra space

This forum is for all Flare issues related to the HTML5, WebHelp, WebHelp Plus, and Adobe Air Targets

Glossary terms in online output have extra space

Postby Finner on Tue Oct 15, 2019 6:40 am

I just upgraded to the new 2019 r2 patch, and now in Website Output my glossary terms are appearing with additional space after them. Does anyone know how to fix this?

Madcap.png
You do not have the required permissions to view the files attached to this post.
Finner
Propeller Head
 
Posts: 39
Joined: Tue Jul 26, 2016 9:51 am

Re: Glossary terms in online output have extra space

Postby ChoccieMuffin on Tue Oct 15, 2019 7:19 am

What does the code in that topic look like?
Started as a newbie with Flare 6.1, now using Flare 2019r1.
Report bugs at http://www.madcapsoftware.com/bugs/submit.aspx.
Request features at https://www.madcapsoftware.com/feedback ... quest.aspx
ChoccieMuffin
Senior Propellus Maximus
 
Posts: 2224
Joined: Wed Apr 14, 2010 8:01 am
Location: Surrey, UK

Re: Glossary terms in online output have extra space

Postby Finner on Tue Oct 15, 2019 9:18 am

Code is below.

Madcapcode.png
You do not have the required permissions to view the files attached to this post.
Finner
Propeller Head
 
Posts: 39
Joined: Tue Jul 26, 2016 9:51 am

Re: Glossary terms in online output have extra space

Postby ChoccieMuffin on Wed Oct 16, 2019 3:19 am

Hmm, a puzzle. What's in the CSS for glossary items? Perhaps there's something in there that could be adjusted.
Started as a newbie with Flare 6.1, now using Flare 2019r1.
Report bugs at http://www.madcapsoftware.com/bugs/submit.aspx.
Request features at https://www.madcapsoftware.com/feedback ... quest.aspx
ChoccieMuffin
Senior Propellus Maximus
 
Posts: 2224
Joined: Wed Apr 14, 2010 8:01 am
Location: Surrey, UK

Re: Glossary terms in online output have extra space

Postby Nita Beck on Wed Oct 16, 2019 6:17 am

In your output, use your browser's inspect tools to examine one of the glossary link elements in the generated topic. Study the HTML to see how Flare has converted your source code into the generated code. You'll also be able to see what CSS is coming into play.
Nita
Image
Content Strategist / Information Architect / Flare Consultant: http://beck-communications.com
Manager, Rochester Flare User Group: http://www.facebook.com/RochesterFlareUserGroup
Nita Beck
Senior Propellus Maximus
 
Posts: 3308
Joined: Thu Feb 02, 2006 9:57 am
Location: Pittsford, NY

Re: Glossary terms in online output have extra space

Postby Finner on Thu Oct 17, 2019 1:15 pm

Here is the code I was able to capture in the output for the glossary term "contact." I don't know how to decipher it, though!

<a href="#" class="MCTextPopup MCTextPopupHotSpot MCTextPopupHotSpot_ #text MCTextPopup_Closed" data-mc-state="closed" data-aria-describedby="980167ae-5b6f-4d87-adc2-93899df489f5" role="button">contact<img class="MCHelpControl_Image_Icon" src="../../../Skins/Default/Stylesheets/Images/transparent.gif" height="11" width="16" alt="Closed" data-mc-alt2="Open"><span class="MCTextPopupBody popupBody" aria-hidden="true" role="tooltip" id="bf87c44c-6004-4344-ac07-194ed582b16f" style="opacity: 0; top: 253.688px; left: 142.413px; height: auto; z-index: 1;"><span class="MCTextPopupArrow" style="margin-left: -13px;"></span>An HCP or consumer who will receive marketing data</span></a>
Finner
Propeller Head
 
Posts: 39
Joined: Tue Jul 26, 2016 9:51 am

Re: Glossary terms in online output have extra space

Postby Finner on Fri Oct 18, 2019 6:41 am

FYI, I had two colleagues test out this problem. One had downloaded the most recent Flare patch, and the other had not. The one who downloaded the recent patch experienced the same problem--additional spaces after the glossary term in online output. This needs to be looked into by Flare.
Finner
Propeller Head
 
Posts: 39
Joined: Tue Jul 26, 2016 9:51 am

Re: Glossary terms in online output have extra space

Postby Finner on Fri Oct 18, 2019 8:19 am

Since glossary terms are not showing properly in online output, we are wondering whether it would be better to use the MadCap | glossaryTerm style from the Basic.css instead of the one in our customized styles.css. Is there an easy way to copy a stylesheet style from one stylesheet to another?
Finner
Propeller Head
 
Posts: 39
Joined: Tue Jul 26, 2016 9:51 am

Re: Glossary terms in online output have extra space

Postby bleebs on Fri Oct 18, 2019 10:34 pm

I'm having exactly the same issue. My CSS previously prevented the display of the transparent gif - Flare is overriding that now. I can't compare now, but maybe it's a new/different css class.

I've added the following to my CSS to fix it.

Code: Select all
img.MCHelpControl_Image_Icon
{
   display: none;
}
Some humans would do anything to see if it was possible to do it. If you put a large switch in some cave somewhere, with a sign on it saying 'End-of-the-World Switch. PLEASE DO NOT TOUCH', the paint wouldn't even have time to dry.
Sir Terry Pratchett
bleebs
Propeller Head
 
Posts: 23
Joined: Tue May 12, 2009 6:26 pm
Location: Melbourne, Downunder

Re: Glossary terms in online output have extra space

Postby Finner on Mon Oct 28, 2019 7:26 am

bleebs, I added the code and it's fixed! Thank you!!!
Finner
Propeller Head
 
Posts: 39
Joined: Tue Jul 26, 2016 9:51 am

Re: Glossary terms in online output have extra space

Postby Curlyshell on Wed Dec 04, 2019 7:30 am

The link to the image is broken. I see your reference to the image starts with ../../../ I don't know what it should be, but my image reference is ../../ when it should be only ../ —I reported this.

But thanks for the tip. Who needs that stupid icon?
"I'm a technical writer, not a developer," she said...
Curlyshell
Propeller Head
 
Posts: 29
Joined: Fri Mar 01, 2019 9:14 am


Return to Web-based Outputs

Who is online

Users browsing this forum: Google [Bot] and 5 guests