Popup doesn't pop up

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Popup doesn't pop up

Postby TechWriter85 on Sun Nov 24, 2019 4:51 pm


I have followed the instructions in "Inserting Topic Popups" in the Flare online help (https://help.madcapsoftware.com/flare20 ... Popups.htm). The resulting link in my HTML 5 output simply displays the "popup" content in the same window. It acts as a hyperlink.

All suggestions as to why this is happening and how to fix the problem will be gratefully received.
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Re: Popup doesn't pop up

Postby Feebeegeebee on Mon Nov 25, 2019 3:29 am

If you are using Top Navigation or Side Navigation popups aren't supported.

From the Flare Help:
Note: This feature is supported in HTML5 Tripane skins, but not in HTML5 Top Navigation skins.

Using Flare 2019 on Windows 10 (64-bit)
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Location: UK

Re: Popup doesn't pop up

Postby andrewb on Mon Nov 25, 2019 5:18 am

I've detailed a workaround (riffing on some other people's work) at https://forums.madcapsoftware.com/viewtopic.php?f=9&t=20925#p125228. It involves adding some JavaScript and replacing target="_popup" on the <a> tag with a MadCap class:

Code: Select all
<a href="../p_subfolder/ref_Topic.htm" class="MCTopicPopup MCTopicPopupHotSpot MCXref xref">Target text</a>

This is still working for us a few years later, and after many Flare updates.
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Location: Brisbane, Australia

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