Popup doesn't pop up

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TechWriter85
Propeller Head
Posts: 35
Joined: Mon May 13, 2019 6:37 am

Popup doesn't pop up

Post by TechWriter85 »

Hello.

I have followed the instructions in "Inserting Topic Popups" in the Flare online help (https://help.madcapsoftware.com/flare20 ... Popups.htm). The resulting link in my HTML 5 output simply displays the "popup" content in the same window. It acts as a hyperlink.

All suggestions as to why this is happening and how to fix the problem will be gratefully received.
Feebeegeebee
Sr. Propeller Head
Posts: 213
Joined: Wed Aug 08, 2012 8:38 am
Location: UK

Re: Popup doesn't pop up

Post by Feebeegeebee »

Hi,
If you are using Top Navigation or Side Navigation popups aren't supported.

From the Flare Help:
Note: This feature is supported in HTML5 Tripane skins, but not in HTML5 Top Navigation skins.
Regards,
Feebeegeebee
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Using Flare 2022 on Windows 11 (64-bit)
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andrewb
Jr. Propeller Head
Posts: 6
Joined: Sun Aug 16, 2015 3:40 pm
Location: Brisbane, Australia

Re: Popup doesn't pop up

Post by andrewb »

I've detailed a workaround (riffing on some other people's work) at viewtopic.php?f=9&t=20925#p125228. It involves adding some JavaScript and replacing target="_popup" on the <a> tag with a MadCap class:

Code: Select all

<a href="../p_subfolder/ref_Topic.htm" class="MCTopicPopup MCTopicPopupHotSpot MCXref xref">Target text</a>
This is still working for us a few years later, and after many Flare updates.
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