Getting Server-Based Output Working (HTML5)

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oceanclub
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Joined: Thu Oct 10, 2013 4:45 am
Location: Dublin

Getting Server-Based Output Working (HTML5)

Post by oceanclub »

We have Powerpoint files embedded into our HTML5 online help which we'd like to allow users to see in search results, so I'm enabled server-based output as described in http://help.madcapsoftware.com/flare201 ... Output.htm.

IIS is running on Windows Server 2012 R2.

The problem is when I get to the following step:

ENABLING HTML5 SEARCH

...

Double-click ConfigureSearch.exe. A window appears very briefly and then disappears.
At this point I get the following error:

Code: Select all

Unhandled Exception: System.Runtime.InteropServices.COMException: Retrieving the
 COM class factory for component with CLSID {7D096C5F-AC08-4F1F-BEB7-5C22C517CE3
9} failed due to the following error: 80040154 Class not registered (Exception f
rom HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).
   at Console.ConfigureISForWebHelpPlus.ConfigureISForWebHelpPlus.ConfigureWindo
wsSearch(IUrl outputFolder)
   at Console.ConfigureISForWebHelpPlus.ConfigureISForWebHelpPlus.Main(String[]
args)
EDIT: I found the solution to the above was to following the more recent instructions (not shown first in Google Search) at:

https://help.madcapsoftware.com/flare20 ... d%20Output

Specifically it seems running this line fixed the above issue:

Code: Select all

Expand Management Tools > IIS 6 Management Compatibility and click IIS 6 Metabase Compatibility.
HOWEVER even after following this I'm not getting the expected (or indeed any) search results. The above instructions don't match the example given. I've posted about this in another thread.

viewtopic.php?f=9&t=32329

P
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