Capricious errors on search results links (webhelp)

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Capricious errors on search results links (webhelp)

Postby jeffrey_howe on Thu Mar 25, 2021 9:00 am

I only see one (unanswered) post touching on this here. This happens only once the webhelp has been loaded with the application on the server. Local testing will not produce the errors.

Some lists of search results work as expected. Others all result in "400 Bad Request" errors when you click the links in the search results.

There seems to be some connection to the number of results, but it's not cut-and-dried. For one single word search that yields 40 results, all of the links work fine. For another single word search that yields 40 results, all links give the 400 error. There are shorter single-word search result lists that give the error as well.

For search terms with a conjoining AND, if either word would produce a result list that produces 400 errors, the conjoined search does as well.

In some cases a single-word search term that should have a small number of results (<10) gets the loading bar going and never produces results.
jeffrey_howe
Jr. Propeller Head
 
Posts: 3
Joined: Mon Aug 10, 2020 1:53 pm

Re: Capricious errors on search results links (webhelp)

Postby jeffrey_howe on Tue Mar 30, 2021 9:24 am

I did track down a relevant post, in General. Evidently it was an issue with Flare output's use of the | character in its javascript for tripane on servers using Apache Tomcat. Which was fixed...until recently?
jeffrey_howe
Jr. Propeller Head
 
Posts: 3
Joined: Mon Aug 10, 2020 1:53 pm


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