Mark of the Web - When on, no target page reached

This forum is for all Flare issues related to the HTML5, WebHelp, WebHelp Plus, and Adobe Air Targets

Mark of the Web - When on, no target page reached

Postby Petesburgh on Wed Apr 09, 2008 2:21 pm

I have a similar post to Alidog's.
When I deselect the "Mark of the Web" checkbox, IE looks fine on my pc.
When I select "Mark of the Web", the start page and any top level pages in my webhelp does not display.
Help!

thanks
Petesburgh
Jr. Propeller Head
 
Posts: 4
Joined: Wed Apr 09, 2008 12:46 pm

Re: Mark of the Web - When on, no target page reached

Postby LTinker68 on Wed Apr 09, 2008 3:52 pm

See the response in Alidog's post --> http://forums.madcapsoftware.com/viewtopic.php?f=9&t=5944. I'm guessing on your PC you've enabled the option to always be able to view content from your PC (by default, that is not enabled, which is why you generally have to add MOTW to be able to view the help from your local machine).
Image

Lisa
Eagles may soar, but weasels aren't sucked into jet engines.
Warning! Loose nut behind the keyboard.
LTinker68
Master Propellus Maximus
 
Posts: 7245
Joined: Thu Feb 16, 2006 9:38 pm

Re: Mark of the Web - When on, no target page reached

Postby Petesburgh on Thu Apr 10, 2008 12:31 pm

Thanks Lisa,
I have the project and output local to my machine. It is not on a server.
When I select "Mark of the Web" check box, the start page and any top level links to an HTML page do not work in Internet Explorer. They work fine in FireFox.
When I deselect MOTW, it appears fine, but I have to click through to accept the content.

I looked at another project and I can't figure out any difference in how I set up the TOC, Skin, or Target. They look like the same structure.
Petesburgh
Jr. Propeller Head
 
Posts: 4
Joined: Wed Apr 09, 2008 12:46 pm

Re: Mark of the Web - When on, no target page reached

Postby LTinker68 on Fri Apr 11, 2008 9:05 am

Just to clarify, when you say the project isn't on a server, that also means that it's not running in IIS on your local computer right?

Have you tried turning MOTW on, cleaning the output folder (just delete the entire thing), and rebuilding? It could be that some of your topics had the MOTW in the code and some didn't (and since IE loves to cache stuff, then it's not catching the changes). Try it after deleting the entire output folder. And, just to be on the safe side, clear out the history and offline files in IE. It definitely won't try to cache anything then.
Image

Lisa
Eagles may soar, but weasels aren't sucked into jet engines.
Warning! Loose nut behind the keyboard.
LTinker68
Master Propellus Maximus
 
Posts: 7245
Joined: Thu Feb 16, 2006 9:38 pm

Re: Mark of the Web - When on, no target page reached

Postby Petesburgh on Mon Apr 14, 2008 1:24 pm

Thanks again, Lisa.
I tried exactly what you described, but the problem persists.
I should have mentioned that this was a RoboHelp project at one time and was ported over when we shifted to Flare a year ago.
We were only producing WinHelp output until now. I wanted to convert to a WebHelp format, but I can't figure out why it is not working in Explorer.

It is not running in IIS on my local machine.

Pete
Petesburgh
Jr. Propeller Head
 
Posts: 4
Joined: Wed Apr 09, 2008 12:46 pm

Re: Mark of the Web - When on, no target page reached

Postby Richard Ferrell on Mon Apr 14, 2008 1:49 pm

Personally I would Leave Mark of the web Off, Espically if the final output is going to be on a server.
Richard Ferrell

Certified Madcap Trainer
Image
Richard Ferrell
Propellus Maximus
 
Posts: 837
Joined: Mon May 01, 2006 10:11 am
Location: Inside California

Re: Mark of the Web - When on, no target page reached

Postby LTinker68 on Mon Apr 14, 2008 4:07 pm

Petesburgh wrote: I should have mentioned that this was a RoboHelp project at one time and was ported over when we shifted to Flare a year ago.

My guess is that RH inserted some code into the topics that isn't the standard way to mark MOTW as Flare recognizes it, so when you turn MOTW off in Flare, then it's using the MOTW instance in RH instead of Flare's MOTW. Enabling MOTW in Flare must be causing a conflict between Flare's code and RH's legacy code.

If you build a test project from scratch, then do you have the same problem? If you don't, then you're going to have to look at the source code of a few of the topics to see if you can find the legacy RH code. If you find it, then back up the entire project (just in case), then use Flare's find-and-replace to strip out the legacy RH code.
Image

Lisa
Eagles may soar, but weasels aren't sucked into jet engines.
Warning! Loose nut behind the keyboard.
LTinker68
Master Propellus Maximus
 
Posts: 7245
Joined: Thu Feb 16, 2006 9:38 pm

Re: Mark of the Web - When on, no target page reached

Postby Petesburgh on Tue Apr 15, 2008 8:14 am

Lisa,
I don't know why we didn't start there. Yes! There is garbage code at the top of the topics that aren't displaying correctly.

This was an older project started in RH. It includes pages that were converted from Word to RH. Then the project was converted to Flare.
I guess the conversion to Flare didn't remove all of the old RH junk. <die>Kardov Tags</die>

Something about the Smart Index? ...

<html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" MadCap:check_list="Ran Smart Index" MadCap:ignoredWords="TmgrHost;vrg;IP;WinCE;......................SubnetMask;Product(s" MadCap:id="Additional_Enrollment_Training_Suggestions" MadCap:timeEstimate="0" MadCap:priority="0" MadCap:status="In Progress" conditions="Primary.InternalOnly" class="" MadCap:conditionTagExpression="">

NOTE: .... indicates dozes of removed terms similar to "TmgrHost;vrg;IP;WinCE;"

replacing that with a known good tag:
<html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" MadCap:check_list="Ran Smart Index" MadCap:id="Removing_the_Randomness_from_Template_Training" MadCap:timeEstimate="0" MadCap:priority="0" MadCap:status="In Progress" class="" MadCap:conditionTagExpression="">

solved the problem
Petesburgh
Jr. Propeller Head
 
Posts: 4
Joined: Wed Apr 09, 2008 12:46 pm


Return to Web-based Outputs

Who is online

Users browsing this forum: No registered users and 3 guests