Search producing way too many results

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Search producing way too many results

Postby lorelei on Fri Apr 25, 2008 10:34 am

Hi,

I'm using Flare 2.5. We generate WebHelp with Search enabled. When a user searches on certain keywords, Search yeilds up over 50 results, many of them redundant. It seems like Search is looking into the topic and showing it each time the keyword appears in the topic. (Just in the text, not necessarily as an Index keyword.) Any ideas on how to narrow down Search results?

Thank you

Lorelei
lorelei
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Re: Search producing way too many results

Postby Richard Ferrell on Mon Apr 28, 2008 6:08 am

The search is ranked, according to where the result is located in your topic, It gets more weight if it in the titile, or a h1-to h6 then in he body,

You can use search filters if you want your user to be able to only search a small subset of your topics.
Richard Ferrell

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Richard Ferrell
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Re: Search producing way too many results

Postby lorelei on Mon Apr 28, 2008 12:30 pm

Thanks, I will definitely check out the Search filters feature. Just curious--will that prevent the same topic from appearing multiple times in a user search?

Thanks,

Lorelei
lorelei
Jr. Propeller Head
 
Posts: 2
Joined: Tue Jun 26, 2007 2:16 pm
Location: Seattle


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