Hi all,
I have Webhelp content accessed from a server in Geneva (Switzerland) by staff in 2 offices: Cork (Ireland) and Toronto (Canada)
When accessed through IE, it is 4-5 times faster to load in Toronto, taking roughly a minute, and up to 10 seconds to change between topics
In Cork (closer to Geneva by some 2,500 miles!!), it can take over 5 minutes to load with 45-55 seconds to change between topics
In Firefox, Cork is slightly faster - as you'd expect.
It appears it's IE settings specific to Cork that's delaying it. Does anyone have any idea what they could be..???
Slow in IE7, fine in Firefox...??
Slow in IE7, fine in Firefox...??
Thanks,
Laoise
Laoise
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- Senior Propellus Maximus
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Re: Slow in IE7, fine in Firefox...??
So using Firefox on Cork drops access times below those from Toronto? Two things to keep in mind:
a) obviously one more reason not to use IE
b) distance is not the point, but connection bandwidth is. You can dial in using a modem while sitting right next to the server and still only get a slow connection, while the person using a T1 across town gets way faster access.
If I understand correctly, you narrowed it down to settings in the browser. I don't use IE unless forced to, so I am not sure if there is a way to export the configuration settings of IE. If there is, the users in Cork may want to try the settings from Toronto and see if that makes a difference.
a) obviously one more reason not to use IE
b) distance is not the point, but connection bandwidth is. You can dial in using a modem while sitting right next to the server and still only get a slow connection, while the person using a T1 across town gets way faster access.
If I understand correctly, you narrowed it down to settings in the browser. I don't use IE unless forced to, so I am not sure if there is a way to export the configuration settings of IE. If there is, the users in Cork may want to try the settings from Toronto and see if that makes a difference.
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