Recent comments do not link to topics

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Recent comments do not link to topics

Postby Jasper on Tue Sep 16, 2008 2:39 am

Hello,

This is my first post here and I'm hoping someone here knows the answer to my question.

We are building a knowledge base with Flare and use the MyWebHelp target. We are using the possibility to comment on topics. When you use the button Recent Comments and you click on a comment, we would like to see the topic where someone posted a comment on. This does not work with our project.


Can anybody tell me what we could do to solve this problem?

Thanx, Jasper
Jasper
Jr. Propeller Head
 
Posts: 3
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Re: Recent comments do not link to topics

Postby Richard Ferrell on Tue Sep 16, 2008 7:05 am

The recent topics pane only shows the last 24-48 hours of data collection, the ablity to change this should be added to the next version of Feedback server.
Richard Ferrell

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Richard Ferrell
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Re: Recent comments do not link to topics

Postby Jasper on Thu Oct 02, 2008 3:59 am

But that still doesn't mean that when I click on a Recent Comment the Topic opens??
Jasper
Jr. Propeller Head
 
Posts: 3
Joined: Mon Sep 15, 2008 7:09 am


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