Forward and Back button behavior

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Forward and Back button behavior

Postby pdxwordsmith on Mon Jan 26, 2009 10:35 am

Is there a way to change the behavior of the Forward and Back buttons in the WebHelp toolbar? The Flare documentation describes them thusly:

Back Lets users open the topic that was viewed previously.
Forward Lets users open the next topic in a previously viewed sequence.

This seems unnecessary to me, since you have your Forward and Back navigation buttons built into the browser.

In Webworks, the equivalent buttons went forward and back in the TOC.
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Re: Forward and Back button behavior

Postby doc_guy on Mon Jan 26, 2009 3:59 pm

I remove the buttons in the Flare tool bar because I have browser buttons to do the forward/back work for me.

However, I still don't think I'd use them if they went to the next item in the TOC, because I don't think my users would expect them to work that way.

That said, you can use browse sequences to create the same effect. I wonder if you could create a custom button to do the previous/next action in a browse sequence? I'm not sure how browse sequences are coded, so I'm don't know if that would work or not.
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Re: Forward and Back button behavior

Postby Dave Lee on Tue Jan 27, 2009 6:48 am

pdxwordsmith wrote:Is there a way to change the behavior of the Forward and Back buttons in the WebHelp toolbar? The Flare documentation describes them thusly:

Back Lets users open the topic that was viewed previously.
Forward Lets users open the next topic in a previously viewed sequence.

This seems unnecessary to me, since you have your Forward and Back navigation buttons built into the browser.

In Webworks, the equivalent buttons went forward and back in the TOC.


You can't navigate by TOC order, like you can in WW help. The same goes for a browse sequence, which is really just a second TOC you can use in the output.

Mind, I'm not sure the WW buttons are intuitive in that respect, I'd expect back and forward buttons to work the same way they do in a browser and most other apps.

Those buttons are duplicated on the browser toolbar (as with refresh and stop), so you could remove them if you want. They do serve a purpose though, I use them because I display the WebHelp in a browser window which doesn't include any toolbars or the menu bar.
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