MadCap Software Forums

Hello guys!
I am Brazilian, I have a problem, when I insert a word like "Integração" the word is automatically changed in the .html code of the respective documentation, and several other accented words occur the same ... In the documentation the text is correct, but when I'm going to visualize these changes that make it impossible to read the documentation

http://imgur.com/a/cqdaQ
The documentation is in Brazilian Portuguese

Hi,
I am not sure whether I can help you: Word has several options for inserting text from the clipboard. Have you tried all of them?

When I upload .Docx to DocToHelp and run, the browser shows different characters than it was in .Docx
Is it possible to run a test using the same documentation? It happens to everyone and I can not solve
https://pt.scribd.com/document/356221271/REMOTE-docx