Cannot run macro in global template C1D2HEngine.dot
Posted: Wed Mar 04, 2020 2:43 pm
Hi all,
My company uses Doc-To-Help 2013 to create help file (.chm) for our software since years ago. I recently started using it as I have to update the Manual and Release Notes for the software regularly. Since last week, the build is failing with the following error message and I am unable to proceed. I have tried multiple suggestions from the web search but same result. The last option would be to re-install Doc-To-Help but that is a bit risky as the person who set it up has left the company and I am not familiar with Doc-To-Help.
I have ensured the C1D2HAuthor.dot and C1D2HEngine.dot files are copied from the C:\Program Files (x86)\ComponentOne\DocToHelp\Templates\Startup folder to my C:\Users\{user}\AppData\Roaming\Microsoft\Word\STARTUP folder.
I have ensured he macros are enabled in Word in the Trust Center as well.
Error message:
---------------------------
ComponentOne Doc-To-Help
---------------------------
Cannot run macro in global template C1D2HEngine.dot. Make sure that C1D2HEngine.dot is checked in the list of global templates in Word, dialog Templates and Add-ins.
---------------------------
OK
---------------------------
I really want to avoid re-installing the software. Is there another way I can fix this issue? Thanks.
My company uses Doc-To-Help 2013 to create help file (.chm) for our software since years ago. I recently started using it as I have to update the Manual and Release Notes for the software regularly. Since last week, the build is failing with the following error message and I am unable to proceed. I have tried multiple suggestions from the web search but same result. The last option would be to re-install Doc-To-Help but that is a bit risky as the person who set it up has left the company and I am not familiar with Doc-To-Help.
I have ensured the C1D2HAuthor.dot and C1D2HEngine.dot files are copied from the C:\Program Files (x86)\ComponentOne\DocToHelp\Templates\Startup folder to my C:\Users\{user}\AppData\Roaming\Microsoft\Word\STARTUP folder.
I have ensured he macros are enabled in Word in the Trust Center as well.
Error message:
---------------------------
ComponentOne Doc-To-Help
---------------------------
Cannot run macro in global template C1D2HEngine.dot. Make sure that C1D2HEngine.dot is checked in the list of global templates in Word, dialog Templates and Add-ins.
---------------------------
OK
---------------------------
I really want to avoid re-installing the software. Is there another way I can fix this issue? Thanks.