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Builds not working?

PostPosted: Fri Jan 13, 2017 8:51 am
by MaggieA4
I was on the Beta of Central which is now the trial version (which may explain this, who knows).

I'm attempting to sell Central to my boss for version control, but I cannot get a successful manual build to work from Central. I get the error "Project build information cannot be updated." I've played around with it a bit but haven't been able to get it to work. Any ideas? Tough to get my boss to pay for it if I can't even get it to work. :? Thanks!

I've had no trouble so far with binding, pushing, pulling, committing etc.

Re: Builds not working?

PostPosted: Fri Jan 13, 2017 8:59 am
by Nita Beck
I don't have an answer, unfortunately. :( We're all pretty familiar with the limitations of a Flare trial installation (scrambled text in output), but I couldn't find any info on MadCap's website about the limitations of a Central trial installation.

Since you are trying to convince your management to purchase Central, I suggest you reach out to your MadCap sales rep to ask specifically about the limitations of the trial version. Explain what you're trying to demonstrate to your management.

Re: Builds not working?

PostPosted: Mon Jan 16, 2017 4:46 pm
by Thubbard
For any issues being experienced on the Trail version of MadCap Central, please feel free to use the MadCap Support Portal to create a ticket with us so we can better help troubleshoot the behavior. The following link will redirect you to the Support Portal so that in future issues, you may contact MadCap Support directly when faced with a support request, feature suggestion, or bug report.

For the current behavior described, MadCap Support will be reaching out to you directly MaggieA4 in an email to help assist in correcting the seen behavior.