Does not work with VPN???

Does not work with VPN???

Postby cayennep on Wed Jun 27, 2018 10:33 am

I don't see any posts in this forum about this and still pretty shocked (and somewhat wondering if there's some mistake).

This renders the whole product useless for us, and I'm also surprised to see others are not mentioning it. Is it just because it's relatively new, in terms of a wide release?

Any others finding this??
cayennep
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Re: Does not work with VPN???

Postby Psider on Wed Jun 27, 2018 5:31 pm

I can't help but I just want to confirm the issue.

You work remotely and use a VPN to connect to your work network. However, when you are using a VPN, Flare cannot connect to Central?

Is that right?
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Re: Does not work with VPN???

Postby cayennep on Wed Jun 27, 2018 6:13 pm

Yup, ‘fraid so.
However, after some back and forth and the first madcap support person telling me it does not work with vpn (which turns out not to be true, synch up folks!) I now hear they’ve had no issues.
Not sure if others are using vpn, but it’s possible ours is just too messed up to do this. Asana doesn’t work, other things have also been problematic, so it may be an issue of figuring out exactly what the vpn configs are and then trying to work around it.

Anybody else working on vpn?
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