RESOLVED! CSH help redirecting to MadCap Central portal
Posted: Tue Nov 13, 2018 8:53 am
UPDATE 11/16/18: MADCAP FIX HAS RESOLVED ISSUE. NOBODY ELSE SHOULD ENCOUNTER THIS I HOPE.
My CSH links have suddenly started displaying the MadCap Central portal sign-in page instead of my help topics. And now and then display the correct help topic. Then the portal again. Same build, no changes made on dev or authoring sides. Been working fine for weeks. Started yesterday. Again, no changes so no idea what would trigger it. Wondering if anyone else has had this happen. It's pretty disturbing. We are using a CNAME. Have built and rebuilt and cleaned and re-cleaned the Flare project many times.
My CSH links have suddenly started displaying the MadCap Central portal sign-in page instead of my help topics. And now and then display the correct help topic. Then the portal again. Same build, no changes made on dev or authoring sides. Been working fine for weeks. Started yesterday. Again, no changes so no idea what would trigger it. Wondering if anyone else has had this happen. It's pretty disturbing. We are using a CNAME. Have built and rebuilt and cleaned and re-cleaned the Flare project many times.