User Invitations Timeout

Post Reply
RStreets
Propeller Head
Posts: 63
Joined: Wed Apr 19, 2017 8:37 am
Location: Cambridge, UK

User Invitations Timeout

Post by RStreets »

Just in case anyone else has users getting errors when they rather tardily try to activate a MadCap account: the invitation sent out from Central times out after "5 days or a week roughly" (I quote from the email from Support), and slowcoaches will get a message telling them the invitation can't be found. The solution is to Reinvite the user. At least, knowing this, I can warn folk to sign up quick! :D

Ideally, having the expiry as something an author can configure would be better. A week is not a long time and, especially over the summer, might expire whilst someone is on holiday.
Rae Streets (Flare user since 2017, now on Flare 2023; Central user from 2020)
Post Reply