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User Invitations Timeout

PostPosted: Tue Aug 11, 2020 8:01 am
by RStreets
Just in case anyone else has users getting errors when they rather tardily try to activate a MadCap account: the invitation sent out from Central times out after "5 days or a week roughly" (I quote from the email from Support), and slowcoaches will get a message telling them the invitation can't be found. The solution is to Reinvite the user. At least, knowing this, I can warn folk to sign up quick! :D

Ideally, having the expiry as something an author can configure would be better. A week is not a long time and, especially over the summer, might expire whilst someone is on holiday.