Database disk image is malformed - HELP!
-
- Jr. Propeller Head
- Posts: 5
- Joined: Mon May 07, 2012 11:31 am
Database disk image is malformed - HELP!
I am at a loss here. Not sure what to do to fix this issue or even what to ask. Anyone have advise on how to fix this?
You do not have the required permissions to view the files attached to this post.
Re: Database disk image is malformed - HELP!
It is always worth trying closing Flare, deleting everything below /Analyzer and /Output, and also, if you have them, below /FileSync and /SourceControl, then reopening Flare and your project, and trying again.
That gets rid of all sorts of problem. If not, can you tell us what you were doing when you get this message, and whether it happens every time you do whatever it is, or only sometimes, or only for some files or projects?
That gets rid of all sorts of problem. If not, can you tell us what you were doing when you get this message, and whether it happens every time you do whatever it is, or only sometimes, or only for some files or projects?
Marjorie
My goal in life is to be as good a person as my dogs already think I am.
My goal in life is to be as good a person as my dogs already think I am.
-
- Jr. Propeller Head
- Posts: 5
- Joined: Mon May 07, 2012 11:31 am
Re: Database disk image is malformed - HELP!
Thank you for your help. Your suggestions worked and I am no longer getting the error.
Re: Database disk image is malformed - HELP!
Just wanted to say that I had the same issue and this worked for me as well
Thank you, Msquared!
Thank you, Msquared!
Re: Database disk image is malformed - HELP!
Just worked for me too. Thanks!!
Re: Database disk image is malformed - HELP!
For Madcap reps, what is the cause of this error? We just upgraded to Flare 11 and this issue has occurred twice now. Doing these steps resolves it, but I'm interested in the cause.
-
- Senior Propellus Maximus
- Posts: 3667
- Joined: Thu Feb 02, 2006 9:57 am
- Location: Pittsford, NY
Re: Database disk image is malformed - HELP!
Craig, these forums are for peer-to-peer support. We're all just users here, although occasionally a MadCap employee does stop by. If you need to speak to a MadCap rep, you'll need to contact MadCap directly.craigw wrote:For Madcap reps, what is the cause of this error? We just upgraded to Flare 11 and this issue has occurred twice now. Doing these steps resolves it, but I'm interested in the cause.
Nita
RETIRED, but still fond of all the Flare friends I've made. See you around now and then!
RETIRED, but still fond of all the Flare friends I've made. See you around now and then!
-
- Propellus Maximus
- Posts: 1260
- Joined: Wed Aug 21, 2013 11:46 am
- Location: Vancouver, Canada
Re: Database disk image is malformed - HELP!
Nita, this just occurred (3x since upgrading to the v11 branch) in my Flare v11.1.
As per the earlier suggestion, I will first remove everything below /Analyzer and /Output (and if present, everything under /FileSync and /SourceControl), then reopen Flare. I will also post a ticket with MadCap support and then update this thread when I receive an answer.
As per the earlier suggestion, I will first remove everything below /Analyzer and /Output (and if present, everything under /FileSync and /SourceControl), then reopen Flare. I will also post a ticket with MadCap support and then update this thread when I receive an answer.
Shawn in Vancouver, Canada
Main tools used: Flare 11.x, InDesign, Google Docs, Lectora, Captivate.
Report bugs: https://www.madcapsoftware.com/feedback/bugs.aspx ▪ Feature requests: https://www.madcapsoftware.com/feedback ... quest.aspx[/i]
Main tools used: Flare 11.x, InDesign, Google Docs, Lectora, Captivate.
Report bugs: https://www.madcapsoftware.com/feedback/bugs.aspx ▪ Feature requests: https://www.madcapsoftware.com/feedback ... quest.aspx[/i]
Re: Database disk image is malformed - HELP!
This solution worked for me too!
-
- Propellus Maximus
- Posts: 1260
- Joined: Wed Aug 21, 2013 11:46 am
- Location: Vancouver, Canada
Re: Database disk image is malformed - HELP!
Good.Vanessas wrote:This solution worked for me too!
BTW, MadCap support answered my query about this issue by saying that the cause was unknown. Now that I've upgraded to v12, I will wait and see if it happens again.
Shawn in Vancouver, Canada
Main tools used: Flare 11.x, InDesign, Google Docs, Lectora, Captivate.
Report bugs: https://www.madcapsoftware.com/feedback/bugs.aspx ▪ Feature requests: https://www.madcapsoftware.com/feedback ... quest.aspx[/i]
Main tools used: Flare 11.x, InDesign, Google Docs, Lectora, Captivate.
Report bugs: https://www.madcapsoftware.com/feedback/bugs.aspx ▪ Feature requests: https://www.madcapsoftware.com/feedback ... quest.aspx[/i]
-
- Sr. Propeller Head
- Posts: 213
- Joined: Wed Aug 08, 2012 8:38 am
- Location: UK
Re: Database disk image is malformed - HELP!
Thank you, Msquared for your post!
I just moved to a new laptop, fired up my main Flare project in Flare and nearly freaked when I saw this error message!
Your advice definitely did the trick. Phew! Thank you!
I just moved to a new laptop, fired up my main Flare project in Flare and nearly freaked when I saw this error message!
Your advice definitely did the trick. Phew! Thank you!
-----------------------------------------------------
Using Flare 2022 on Windows 11 (64-bit)
-----------------------------------------------------
Using Flare 2022 on Windows 11 (64-bit)
-----------------------------------------------------
Re: Database disk image is malformed - HELP!
Same here - even though this post is a few years old, I just saw this error for the first time. Thanks a lot for the solution!
-
- Jr. Propeller Head
- Posts: 6
- Joined: Mon Apr 03, 2017 5:00 am
Re: Database disk image is malformed - HELP!
I was stuck due to this error and tried this solution. Its worked
Thanks
Thanks
Re: Database disk image is malformed - HELP!
I have the same problem today (after editing invalid characters in the xml editor i think)
- if this happens the Analsysis > Summary does not work.
- after clearing the above folders (default Madcap solution) it is solved.
- if this happens the Analsysis > Summary does not work.
- after clearing the above folders (default Madcap solution) it is solved.