hello forum,
I have a problem with using .avi movies in my DotNetHelp.
Using the insert Multimedia menu and selecting to insert an .avi file it will not start in the target.
Building the target doesn't generate an error.
The 'picture' which is the .avi is all black and says: "Error: unsupported video type or invalid path"
The .avi file however is part of the project.
What do I do wrong?
Regards, Henk Jan
AVI video will not start in DotNetHelp target
AVI video will not start in DotNetHelp target
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Thanks,
Henk Jan Schut
The Netherlands
Henk Jan Schut
The Netherlands
Re: AVI video will not start in DotNetHelp target
That's from the help - see "Multimedia" section:Flare help wrote:5 If you generate DotNet Help, embedded HTML5 movies are not supported out of the box. That's because DotNet Help uses Internet Explorer 7, which does not support HTML5 movies. However, you can make it work by adding the default meta tag to your target: <meta http-equiv="X-UA-Compatible" content="IE=Edge" />. See Adding Custom Meta Tags.
https://help.madcapsoftware.com/flare20 ... hlight=avi
Re: AVI video will not start in DotNetHelp target
Thx. Dave,
I added the tag as you sugested, see attached
Now, when my Help starts next error popsup
Maybe I should mention that the Help runs on a Win7 machine using IE11
and the latest Flare
The tag in the target doesn't refer to IE11, is adding this version to the tag (eg. "IE=7,8,9,10, 11" ) enough?
I added the tag as you sugested, see attached
Now, when my Help starts next error popsup
Maybe I should mention that the Help runs on a Win7 machine using IE11
and the latest Flare
The tag in the target doesn't refer to IE11, is adding this version to the tag (eg. "IE=7,8,9,10, 11" ) enough?
You do not have the required permissions to view the files attached to this post.
Thanks,
Henk Jan Schut
The Netherlands
Henk Jan Schut
The Netherlands
Re: AVI video will not start in DotNetHelp target
Just include one meta tag, not both - try IE=edge first, then try IE=7,8,9,10.
MadCap's help is confusing - it says use edge if you want to use AVI multimedia in DotNetHelp, but then on the custom meta tags topic it says using edge might cause issues:
MadCap's help is confusing - it says use edge if you want to use AVI multimedia in DotNetHelp, but then on the custom meta tags topic it says using edge might cause issues:
If neither setting works, I'd suggest contacting MadCap support.For DotNet Help targets, the default tag looks like this:
<meta http-equiv="X-UA-Compatible" content="IE=7,8,9,10" />
That's because IE=Edge can cause rendering issues on some systems.
Re: AVI video will not start in DotNetHelp target
Ok Dave
thx.
I contact the MC suport
keep this forum informed.
thx.
I contact the MC suport
keep this forum informed.
Thanks,
Henk Jan Schut
The Netherlands
Henk Jan Schut
The Netherlands