Google analytics script showing up in search results

[RBOWES]

I'm inserting GA script into each topic in my help system. If I put the script within the body tags, right at the top (before the <H1> heading), I get the page hit data I need. BUT when the user opens the help and does a search, the search results show the GA script right under the topic name.
If I put the script within the head tags, where everyone says it should go, Google can't find it -- I don't get any GA data -- but the search is fine (no GA script appears in the results).

Any thoughts on how to make GA see the script when its in the head tags? OR how I can prevent the script from showing up in the search results if I put the script in the body tags?

This is an HTML5 output.

Thank you!

[NorthEast]

I put the analytics script at the end of the body section in my master page; i.e. after the topic body proxy.

[RBOWES]

Thanks, I'll try that! The script isn't actually in the master page. Each script has a unique event label for the specific topic, so I have to put it into the topic itself. However, I will try moving it to the end of the topic and see if that solves the problem(s). Thanks for your feedback!

[ronakshah]

Put it in the header section..

[Martin_B]

It should go in the header section of your master page.

[RBOWES]

Thanks for the feedback about the header section. Unfortunately when I try that, Google Analytics doesn't recognize the script. That is, I don't get any GA data.

And since each script is unique to each topic, I can't put it into a master page either.

Does anyone have thoughts on why GA wouldn't recognize the script in the header tags? I can't figure it out.

Thanks,
Rebecca

[Martin_B]

Thanks for the feedback about the header section. Unfortunately when I try that, Google Analytics doesn't recognize the script. That is, I don't get any GA data.

And since each script is unique to each topic, I can't put it into a master page either.

Does anyone have thoughts on why GA wouldn't recognize the script in the header tags? I can't figure it out.

Thanks,
Rebecca

Each script is unique to that topic? I'm a bit confused about how you have your analytics set up...

I do recall running into issues placing the code in the header, below is the code I used in the end, perhaps that will help:

Code: Select all

 <!-- Global site tag (gtag.js) - Google Analytics -->
        <script async="async" src="https://www.googletagmanager.com/gtag/js?id=YOUR ID HERE">
        </script>
        <script>
			window.dataLayer = window.dataLayer || [];
			function gtag(){dataLayer.push(arguments);}
			gtag('js', new Date());
 
			gtag('config', 'YOUR ID HERE');
		</script>

[NorthEast]

Generally speaking, in HTML a script can be placed in either the head or body section - the GA script works fine in either location, and I use it in the body.

In your case, the script isn't working because scripts in the head section of a topic are removed in the output - view the output topic in a text editor, and you'll see the script isn't there.
It would work in the head section of a master page, but not a topic.
So for scripts in a topic, add them to the body, not the head.

[RBOWES]

Thanks so much for the clarification about not being able to use scripts in the head tags for each TOPIC (as opposed to master pages).

I have moved the script back to within the body tags, but placed it at the end of the body section, as previously suggested. It now works fine . Google Analytics can find it and the script is not showing up in the search results.

Thanks to all for your input!