Search results 'hanging'

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Search results 'hanging'

Postby CVigil on Wed May 16, 2018 1:47 pm

I'm having an issue where when I search certain terms after publishing in my software, they don't yield a result and instead the page just shows the spinner. The terms that it is doing this with are in my glossary, but not yet in a specific topic yet. My Search settings in my file does have "Include Glossary results" checked.

When I generate my MadCap output and view it locally, I do see my glossary results. My Glossary file is in the right location in Surround. I'm missing something here, just not sure what?
Jr. Propeller Head
Posts: 4
Joined: Thu Sep 29, 2016 9:41 am

Re: Search results 'hanging'

Postby arkana on Mon May 13, 2019 1:49 am

Did you fix the problem? I also encountered this problem and is curious whether you found a fix for this.
Arthur Cui
Flare 2019
Propeller Head
Posts: 22
Joined: Wed Mar 14, 2018 11:10 pm

Re: Search results 'hanging'

Postby Beaver on Thu Nov 05, 2020 8:09 am

I have also had the same problem.
- In my case it was caused, i think, because during building I cancelled the building process...
- On some terms I can search on others not.
- It was an Internal help system, so i remove the content from the server and rebuild again.
Propeller Head
Posts: 40
Joined: Fri Mar 10, 2017 4:09 am

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