Publishing an HTML5 site to a Salesforce community

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Publishing an HTML5 site to a Salesforce community

Postby karenopenmarket on Wed Jan 13, 2021 9:17 am

Has anyone successfully published an HTML5 site from Flare to a Salesforce community? We are starting to develop a community to serve as a Help Center (e.g., help.netflix.com) and I'm seeking lessons learned and tips about publishing into that platform. Thank you!
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Re: Publishing an HTML5 site to a Salesforce community

Postby dmcmillion on Wed Feb 24, 2021 10:00 am

You will need to use a Clean XHTML target instead of HTML5. Certain things like image thumbnails and expanding text will not transfer over to SalesForce. Overall I was surprised at how simple it was to get going. That said, I would recommend having the Madcap Flare support plan--I recently experienced issues publishing and after a month of troubleshooting with their team, I was on the phone with Flare reps for a 3 hour call before the issue was fixed. It would never have been possible without access to their support team.
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