Does anyone actually use Pulse or Feedback Server?

MadCap Pulse is the only documentation-centric social collaboration platform that enables technical authors to create a complete social layer around their documentation in order to connect, collaborate and share knowledge with authors, employees and customers.
Post Reply
Propeller Head
Posts: 68
Joined: Wed Apr 20, 2011 10:01 am
Location: London

Does anyone actually use Pulse or Feedback Server?

Post by owilkes »

Our company uses Flare for all our user documentation (I introduced it 10 years ago :))

Someone else looks after it now, but I'd like it to be possible for staff to comment on pages, point out what's missing etc.

I think Pulse should be the tool to do this, but from what I can tell... does it work?

Not as concerned about who's reading which pages (which I also get the value of), just enabling people to comment on the pages themselves & for those to be routed to people to address.

Does it work? I see no comments on the forum, and mostly negative feedback about pulse...

Post Reply