Hi all
I suspect this is a licensing issue, but I could be wrong.
I have a Flare project linked to Central, and when I try to push content to Central I get the message "You do not have the Author role required to push changes to this project on MadCap Central."
I've opened Central in a browser and logged in and I am most definitely there as an Author. I know my licence is up for renewal shortly though. Any suggestions?
Central says I don't have the Author role, but I do!
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- Senior Propellus Maximus
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Central says I don't have the Author role, but I do!
Started as a newbie with Flare 6.1, now using Flare 2023.
Report bugs at http://www.madcapsoftware.com/bugs/submit.aspx.
Request features at https://www.madcapsoftware.com/feedback ... quest.aspx
Report bugs at http://www.madcapsoftware.com/bugs/submit.aspx.
Request features at https://www.madcapsoftware.com/feedback ... quest.aspx
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- Senior Propellus Maximus
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Re: Central says I don't have the Author role, but I do!
Check to see if you are a member of the team with which the project is associated. This is just a guess...
Nita
RETIRED, but still fond of all the Flare friends I've made. See you around now and then!
RETIRED, but still fond of all the Flare friends I've made. See you around now and then!
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- Senior Propellus Maximus
- Posts: 2632
- Joined: Wed Apr 14, 2010 8:01 am
- Location: Surrey, UK
Re: Central says I don't have the Author role, but I do!
Yes I am. I'm just going to raise a support ticket for it. I've checked and our licence doesn't expire until July so it's unlikely to be a licensing thing. Thanks for the suggestion though.
Started as a newbie with Flare 6.1, now using Flare 2023.
Report bugs at http://www.madcapsoftware.com/bugs/submit.aspx.
Request features at https://www.madcapsoftware.com/feedback ... quest.aspx
Report bugs at http://www.madcapsoftware.com/bugs/submit.aspx.
Request features at https://www.madcapsoftware.com/feedback ... quest.aspx
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- Propeller Head
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Re: Central says I don't have the Author role, but I do!
@ChoccieMuffin Could you share what the resolution was please? Am experiencing the same thing. Thanks.
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- Senior Propellus Maximus
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Re: Central says I don't have the Author role, but I do!
Sorry, it was so long ago, and I haven't been working in Central as much as I would have liked, so I simply can't remember! I suggest you contact MadCap Tech Support and see what they say, as I think I got things fixed by talking to them. Good luck.
Started as a newbie with Flare 6.1, now using Flare 2023.
Report bugs at http://www.madcapsoftware.com/bugs/submit.aspx.
Request features at https://www.madcapsoftware.com/feedback ... quest.aspx
Report bugs at http://www.madcapsoftware.com/bugs/submit.aspx.
Request features at https://www.madcapsoftware.com/feedback ... quest.aspx