Error "Make sure the web address //ieframe.dll/dnserrordiagoff.htm# is correct"

This forum is for all Flare issues related to the Microsoft HTML Help target.
This target produces "CHM" files in the output.
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Jr. Propeller Head
Posts: 4
Joined: Thu Jan 20, 2022 9:30 am

Error "Make sure the web address //ieframe.dll/dnserrordiagoff.htm# is correct"

Post by riddles_three »

One topic in my CSH is throwing the error, "Can't reach this page. Make sure the web address //ieframe.dll/dnserrordiagoff.htm# is correct" from our application.

I know this error has been seen and talked about on this board in the past. I've never encountered it myself until now. I have verified that there is no "#" or "%" in the CHM file name, nor is there one in the topic name. I'm currently working with MCF Tech Support, but not sure I'll find a fix soon.

Thanks in advance for any ideas!
Propellus Maximus
Posts: 800
Joined: Wed Jul 06, 2011 1:32 am

Re: Error "Make sure the web address //ieframe.dll/dnserrordiagoff.htm# is correct"

Post by Psider »

I'd check that the csh is correctly linked to a file in the project. For example, maybe the path is slightly wrong and the file doesn't exist in the destination location (this happens easily when using relative paths and getting the number of ../ wrong). Or maybe the file was deleted or moved but the csh link wasn't updated for some reason.
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