Table rows disappear when making edits

[sparklyfirefly]

Hi all

My colleague and have experienced some worrying table behaviour. We are using Flare 2023 r2.

Sometimes, when we make edits to a table, one or more (could be several) of the rows at the end of the table simply disappear. Completely, without trace. The only way to get them back is to undo the edits.

I have noticed this in a file with multiple conditions, but my colleague did not have conditions in his.

We do think it might be something to do with tables breaking over the page as this has been a common theme.

I have had to resort to backups when this has happened and I didn't notice at the time. If I don't notice, and save the file, the rows are lost.

Has anyone else experienced this? Surely this would be a fairly major bug?

Thanks in advance
Laura

[Curlyshell]

Ouch! Did you report the bug?

https://www.madcapsoftware.com/feedback/bugs/

[ChoccieMuffin]

I'm guessing your primary target is PDF. I seem to remember coming across that bug years and years ago, and the way I got round it was to set the primary target to a web target (don't quote me on that - it was lots of years ago, so I might be misremembering). I can't remember if I ever logged a bug, but it was a MASSIVE pain if I didn't notice the rows disappearing on long tables.

Do log a bug, but in the meantime, setting your primary target to something other than a print target should help.

[sparklyfirefly]

ChoccieMuffin, thank you for that. I'll give that a go and see if it helps.
Laura

[RJP_Home]

Resurrecting this thread as I have seen similar behavior. Usually when the rows disappear, if I switch to Text Editor and then back to XML Editor the rows reappear. This is not always the case, however, and I have sent my project to MadCap Support but they have not found a solution. I can confirm ChoccieMuffin's observation that this only happens with a PDF target; tables appear normally in HTML preview.

[sparklyfirefly]

Update - I have found that if I go to the last row that appears in the table, and press Tab on the keyboard, the rest of the table appears. It's like it wasn't deleted, just hiding round the corner
HTH
Laura

[RJP_Home]

Tab didn't work for me.
Thanks for the input, though.