Greetings
I am using Flare v8.1. I have a Project consisting of a Parent and several children that are all merged against the Parent TOC. The source files are kept in MS SourceSafe v8.0.
I successfully built a version of HTML5 Help yesterday and passed it into QA. Today I have tried to open the same project and variously either get errors:
"Failed to run command 'Open'. Exception: Unbalanced 'StopWatchingRoot' + url.ToString()"; or another (which I'm not able to replicate because of the 'unbalanced' error) that is to do with read/write permissions on the SourceControl > LocalCache.mcsccachef > LocalCache.sdf file.
I have tried:
# manually unticking the read only tick box in the localcache.sdf properties. this at least allowed me to open each child project;
# For each Child, to unbind from SourceSafe, rename the SourceSafe version, and rebind. Then I 'checked out all' followed by 'check in all' to sync my working copy and the sourcesafe copy;
# made localcache.sdf writable for the parent project. opened, check out all, check in all. When I do this, the parent project checks out ALL of the child projects as well. I find that odd, being as they are only linked via the TOC? when i tried to check in, it fails to check in all projects.
#back to square one.
Another topic here suggested Reseting Window Layout. Which did nothing to resolve the problem.
The structure in sourcesafe matches the output - Parent with a folder 'subsystems' that contains the child projects.
Can anyone please help me figure out what is going wrong?
Brgds
Ron
Unbalanced 'StopWatchingRoot' error
Re: Unbalanced 'StopWatchingRoot' error
update:
this has been reported as a bug.
this has been reported as a bug.
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- Propellus Maximus
- Posts: 661
- Joined: Mon Mar 17, 2008 8:40 am
Re: Unbalanced 'StopWatchingRoot' error
Generally Deleting the Source Control folder should fix this error.
When you open the project, you will get prompted to rebuild the Source Control Cache.
Generally this happens when a mix of Source Control operations happen using Flare and other tools to check files in and out.
There are a few folders that should never be checked into Source Control:
- Output folder
- Analyzer folder
- SourceControl folder
- Project\Users folder
If any of these folders are set to ReadOnly - there can be problems using Flare.
When you open the project, you will get prompted to rebuild the Source Control Cache.
Generally this happens when a mix of Source Control operations happen using Flare and other tools to check files in and out.
There are a few folders that should never be checked into Source Control:
- Output folder
- Analyzer folder
- SourceControl folder
- Project\Users folder
If any of these folders are set to ReadOnly - there can be problems using Flare.
Rob Hollinger
MadCap Software
MadCap Software
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- Jr. Propeller Head
- Posts: 3
- Joined: Sat Apr 06, 2013 2:50 pm
Re: Unbalanced 'StopWatchingRoot' error
I've deleted the source control folder and pulled the entire project down fresh and still nothing works. I can't load or open a thing in Flare 8.1 OR Flare 9, and am pretty much dead in the water. I have a release in 4 days! Help!
Update: I uninstalled and reinstalled Flare 9, with no luck. I'm out of ideas at this point.
Update: I uninstalled and reinstalled Flare 9, with no luck. I'm out of ideas at this point.
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- Jr. Propeller Head
- Posts: 3
- Joined: Sat Apr 06, 2013 2:50 pm
Re: Unbalanced 'StopWatchingRoot' error
I had this problem a while back, then it mysteriously fixed itself a month or so later. Now I'm seeing this issue again, and I found something that resolves my problem. I figured I should post my solution in case someone else has this issue.
I checked my project out from source control, opened the project file in notepad, and changed the text SourceControlBound="true" to SourceControlBound="false". This allowed me to open my project at last. I reinstalled my plugin I was using to bind my project to Perforce, then rebound my project. That seemed to do the trick.
I checked my project out from source control, opened the project file in notepad, and changed the text SourceControlBound="true" to SourceControlBound="false". This allowed me to open my project at last. I reinstalled my plugin I was using to bind my project to Perforce, then rebound my project. That seemed to do the trick.
Re: Unbalanced 'StopWatchingRoot' error
We've had this error recently and the solution was to run Flare as an administrator. Since this old thread is the only result I get when I do a search for the error message, I wanted to share our solution for any future victims of the issue.