Multiple page numbers in print

[Patt]

I'm having a quirky problem when I generate my print document. The even number page numbers, show up 3 times. The odd page numbers appear only once as they should. It looks like there may be another master page attached somehow but I don't see where. There is no master page defined in the target, only in the TOC. If I remove the page number variable entirely from the even number footer, the page number still appears once but in the wrong place.
I tried deleting the even page footer, copying the odd page footer and changing it to an even page. That didn't work. My document has to be picking up the extra page numbers from somewhere but I can't figure out where. Any suggestions would be most appreciated.

I also have not been able to figure out how to change the page number font size but I could fix that in Word after it's generated if need be.

Thanks,
Patt

[forfear]

Hi Patt!
welcome to the forums!

How many Master Pages have you defined in your project?
If you have a few master pages why don't you select each master page and find the dependencies. See attached. This would give you a good hint of the source that its occuring.

I have a feeling you won't have need for more than 3 different master pages for print outputs.

[Patt]

Good suggestion but unfortunately, none of my other master pages show a dependency on this target or TOC. So I don't know where the page numbers are coming from.

Thanks,
P-

[forfear]

Hi pat!
are your master pages in the Content Explorer, Resources > MasterPages folder?

How about a screenshot of how your basic topics looks like? in Flare and then in Word...

The answer to mystery meat lies somewhere in there...

[Patt]

Yes all my master pages are in the Content Explorer>Resources>Master pages folder.
I've attached screen shots of my master page. A good page footer and a bad page footer.

master page.gif

good page number.gif

multiple page numbers.gif

Thanks,
P-

[KevinDAmery]

Open the master page in a text editor (Flare's internal one or one of your choice - doesn't matter which) and copy the code from the footer that is making the extra numbers. Paste that code into the forum so we can take a look at it. My guess is there's something in there that isn't showing up in the wysiwyg editor.

[Patt]

Here's the code. I couldn't seem to copy it so I just took a screen shot.

code.gif

Thanks,
P-

[LTinker68]

That's the XML code structure view, which doesn't show the properties or attributes for the tags. Could you instead right-click on the topic in the Content Explorer and select Open with > Internal Text Editor. That shows the source code view of the page. Copy-and-paste the code for the footer into the forum and we'll take a look at that.

Although from the screenshot it does look like you have three MadCap footer tags.

[forfear]

mystery meat

[Patt]

Sorry about not reply sooner. Got way-laid in meetings yesterday. Here's the code. I was able to get rid of one of the extra numbers but I'm not sure what else to take out.
Thanks for all your help. I wouldn't be this far along without you.

<MadCap:pageFooter class="EvenPage">
<table style="width: 100%;margin-left: auto;margin-right: auto;">
<col style="width: 322px;" />
<col />
<tbody>
<tr>
<td style="text-align: center;" colspan="2"><span style="font-size: 8pt;">CONFIDENTIAL AND PROPRIETARY</span>
</td>
</tr>
<tr>
<td style="text-align: left;"><span style="font-size: 8pt;">©2003-2008 Stockamp & Associates, Inc. (Stockamp)</span>
</td>
<td>
<p style="text-align: right;"><span style="font-size: 8pt;"><MadCap:variable name="System.PageNumber" style="font-size: 8pt;" /> </span>

</p>

</td>
</tr>
<tr>
<td style="text-align: left;font-size: 8pt;">PLEASE SEE LIMITATIONS AND RESTRICTIONS DESCRIBED ON THE LEGAL NOTICE PAGE OF THIS DOCUMENT</td>
<td style="text-align: right;"><span style="font-size: 8pt;">Stockamp Portal Client Administrator's Guide</span>
</td>
</tr>
</tbody>
</table>
</MadCap:pageFooter>

P-

[SteveS]

Do you have similar code for the odd page footer? (<MadCap:pageFooter class="OddPage">)

As an aside, when I first started to customise my masterpage I got in a terrible pickle. It is very easy to corrupt the page. When I started again (because I now new what my final design looked like) it worked flawlessly.

[Patt]

That's it! The other even page number was in the middle of the odd page number code. Don't ask me why.
Thanks to everyone for their help.

Cheers,
P-