Error: Exception - System out of memory? on PDF compile

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JoshO
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Error: Exception - System out of memory? on PDF compile

Post by JoshO »

I am getting the attached error when trying to build PDF output.

"Internal error: Exception of type 'System.OutOfMemoryException' was thrown." After this I get another .NET error and Flare basically crashes.

The target includes about 350 pages that I have built in Word output before. I don't think I'm missing anything... any ideas?
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RamonS
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Re: Error: Exception - System out of memory? on PDF compile

Post by RamonS »

Well, the error complains about having not enough memory. So how much RAM does your PC have? How much free drive space? Is the swap file allowed to grow?
JoshO
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Re: Error: Exception - System out of memory? on PDF compile

Post by JoshO »

I've got 2 gigs of ram and about 40gigs of free hard drive space. I don't see any reason why the swap file cant grow - but I will change the output path to a temp folder on the C drive and try it again.
RamonS
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Re: Error: Exception - System out of memory? on PDF compile

Post by RamonS »

I agree that this should be sufficient from a strict RAM/drive space perspective. There are other reasons why Windope may report and out of memory situation. If trying it with a different folder doesn't work I recommend asking MadCap support for taking a look at it.
Richard Ferrell
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Re: Error: Exception - System out of memory? on PDF compile

Post by Richard Ferrell »

Does it occur in XPS or Word Output? If you are still having problems then I'd suggest opening a support ticket.

https://www.madcapsoftware.com/support/contact.aspx
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SarahW
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Re: Error: Exception - System out of memory? on PDF compile

Post by SarahW »

Jumping in a little late but I fixed this problem last week by doing two things.

1. Downloading and installing the latest .NET Framework updates (from Microsoft's website)
2. Cleaning the project

After installing updates/cleaning the project, I've had no problems with PDF generation.

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helen
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Re: Error: Exception - System out of memory? on PDF compile

Post by helen »

I don't think this error message has nothing to do with memory - my swap file is now 10GB (yes, 10GB) and I've just got the error whilst publishing to Word. I cleaned the project and tried again - all fine and dandy. I scrutinized the task manager and Flare was using nearly 900MB of memory at the time that it bombed out. Complete mystery - it's been fine all morning and then it cries until I clean the Project and then it's happy again. Oh and I have the latest .NET patches too.
SteveS
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Re: Error: Exception - System out of memory? on PDF compile

Post by SteveS »

helen wrote:... I cleaned the project and tried again - all fine and dandy...
I must confess I always do a project clean before building. It seems to make the process smoother.
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helen
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Re: Error: Exception - System out of memory? on PDF compile

Post by helen »

SteveS wrote:
helen wrote:... I cleaned the project and tried again - all fine and dandy...
I must confess I always do a project clean before building. It seems to make the process smoother.
I took a leaf out of your book, and look where it got me! :shock:
error_clean_project.png

A restart did sort this random error out, but it amused me.
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SteveS
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Re: Error: Exception - System out of memory? on PDF compile

Post by SteveS »

...we did ask for better erroe messages :roll:
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helen
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Re: Error: Exception - System out of memory? on PDF compile

Post by helen »

SteveS wrote:...we did ask for better erroe messages :roll:
Yes, tell me about it. I have not been able to repeat that error - which is probably a good thing!
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