Flare detecting open FM files when none are

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peregrine
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Joined: Thu Aug 24, 2006 9:29 am
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Flare detecting open FM files when none are

Post by peregrine »

Hi - if no one has a quick fix for this one, I'll submit it as a possible bug. However, I suspect it's not reproducible. When I try to generate FrameMaker output, Flare is throwing the error that the files are currently open in FrameMaker. The problem: not only are the files not open, but FrameMaker is not open.

What I've tried: Closing both Flare and FrameMaker, then reopening. Same error message. Restarting the PC and reopening Flare. Same error.

Is there a file somewhere I can delete to make this error message go away and finish my output to FrameMaker? Huge thanks to anyone who knows this answer.
Ann Pai
peregrine
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Re: Flare detecting open FM files when none are

Post by peregrine »

Forgot one other thing I tried - I deleted the target and recreated it. Same error.
Ann Pai
rekiwi
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Joined: Wed Mar 08, 2006 12:59 pm
Location: Palo Alto, CA

Re: Flare detecting open FM files when none are

Post by rekiwi »

Hi Ann,

I ran into this myself a while ago. Drove me nuts. I'm using v3.1.

Did deleting and recreating your target also include deleting the contents of Flare's temp directories?

I cleared out the Output/user/Temporary and Output/Temp directories, and Flare stopped complaining about ghostly Frame files.

Now I regularly clear the directories out whenever Flare looks like it's going wonky.

Also, see the thread http://forums.madcapsoftware.com/viewto ... =22&t=6513 for some heavy wisdom from QBF about clearing out the Windows temp directory as well.

Good luck!
peregrine
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Joined: Thu Aug 24, 2006 9:29 am
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Re: Flare detecting open FM files when none are

Post by peregrine »

rekiwi -

Yup, that's confirmed. Deleting everything related under the Output directory took care of the problem.
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