Feedback not working after pushed to ftp server
Feedback not working after pushed to ftp server
Feedback works on my local compiled version of my help system, but after I publish my help system to an ftp server, feedback does nothing very dramatically. What's going on?
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- Senior Propellus Maximus
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Re: Feedback not working after pushed to ftp server
Can the FTP / web server access MadCap's feedback server? If there are any limitations (firewall, blocking rules) it obviously would prevent feedback from working. Check the log files and see what was / is going on or not.
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Re: Feedback not working after pushed to ftp server
Got help from Rick--and it seems that our ftp host is somehow not playing nice with Madcap. Time for the IT guys...
Sheila
Sheila
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Re: Feedback not working after pushed to ftp server
It seems that there Webserver is not passing the data to our Feedback Service Server, But it will work from thier local machine.
Richard Ferrell
Certified Madcap Trainer
Certified Madcap Trainer
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Re: Feedback not working after pushed to ftp server
Moved From Flare forum, To feedback Forum!
Richard Ferrell
Certified Madcap Trainer
Certified Madcap Trainer
Re: Feedback not working after pushed to ftp server
can you give me link to where you moved it? Thanks.
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Re: Feedback not working after pushed to ftp server
This is where it was moved to
Steve
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