Hi,
We are running Helpviewer V3 on Vista.
On some of the computers it is not possible to open the HelpViewer from our application unless UAC is disabled.
With UAC on we get a windows pop-up saying "MadCap Help Viewer has stopped working"
It works fine when just running the exe independenly of the UAC. Tried to uninstall and reinstall the helpviewer but the problem remains.
Any ideas?
/Stina
HelpViewer only works when UAC is disabled
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- Sr. Propeller Head
- Posts: 238
- Joined: Tue Mar 17, 2009 10:41 pm
Re: HelpViewer only works when UAC is disabled
ITs not something I have seen, Did the user have full admin rights when the Viewer was installed?? What happens if you open the viewer with out calling from your application?
Rick Ferrell
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Former Flare and Robohelp Support
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Former Flare and Robohelp Support
Re: HelpViewer only works when UAC is disabled
Opening the viewer from outside our application works fine.
The installation was done as an administrator. We got the problem on two out of 6 Vista computers.
The installation was done as an administrator. We got the problem on two out of 6 Vista computers.