When I print a topic or save it as PDF, all pictures in the topic appear as gray boxes. This happens in all X-Edit versions and for all file types (mcdoc, mcco, fltrev). Is this the standard behavior? Is there a workaround?
Thanks.
Pictures appear as gray boxes when printed or saved to PDF
Re: Pictures appear as gray boxes when printed or saved to PDF
Same thing happens in Flare - I've reported this as a bugKen S wrote:When I print a topic or save it as PDF, all pictures in the topic appear as gray boxes. This happens in all X-Edit versions and for all file types (mcdoc, mcco, fltrev).
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Using Flare 7.0
Using Flare 7.0
Re: Pictures appear as gray boxes when printed or saved to PDF
My images appear fine in normal PDF output. What file formats are your images?le_sloth wrote:Same thing happens in Flare - I've reported this as a bug
Lisa
Eagles may soar, but weasels aren't sucked into jet engines.
Warning! Loose nut behind the keyboard.
Re: Pictures appear as gray boxes when printed or saved to PDF
Images are all PNGs. Sorry, forgot to say, this happens when using Save To from X-Edit, not Save As.
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Using Flare 7.0
Using Flare 7.0
Re: Pictures appear as gray boxes when printed or saved to PDF
I don't use X-Edit, so I can't verify, but if it happens in Flare, too, then that sounds like it's something else. Does it happen with other outputs, like WebHelp and Word, or is it just PDF?
Lisa
Eagles may soar, but weasels aren't sucked into jet engines.
Warning! Loose nut behind the keyboard.
Re: Pictures appear as gray boxes when printed or saved to PDF
I have this problem too and Madcap tell me they're doing a "deep troubleshoot" on it. In the meantime and by accident I found that if I save my mcdoc file as a htm file and then Save To pdf, I get the images okay. Cheers.
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- Propellus Maximus
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Re: Pictures appear as gray boxes when printed or saved to PDF
This happened to me when I tried to "just print" a page. To fix this, I had to add the page to a TOC, generate a PDF, then print only the page I was interested in.
Craig
Lost in Disturbia
Lost in Disturbia
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- Sr. Propeller Head
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Re: Pictures appear as gray boxes when printed or saved to PDF
If the imges are png's I have seen issues where Browsers and PDF won't convert them properly, if you try a different img type does it work?
Rick Ferrell
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Former Flare and Robohelp Support
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Former Flare and Robohelp Support