This program cannot display the webpage

This forum is for all Flare issues related to the Microsoft HTML Help target.
This target produces "CHM" files in the output.
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GailP
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Joined: Mon Mar 19, 2012 2:41 pm

This program cannot display the webpage

Post by GailP »

I am trying to publish a new HTML help file, and when I try to view the priamary after building, the IE window opens with the following error:

This program cannot display the webpage.

Any ideas? when I view the URL, the Startup Topic is not what I have set in my project. I have tried so many different things and nothing seems to change.

Help!
LTinker68
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Re: This program cannot display the webpage

Post by LTinker68 »

Are you building HTML Help as in a .chm file, or are you building WebHelp output (in which case this post is in the wrong forum)?

If it is a .chm file, you can't run them from a network drive or a web server. That's a Microsoft security restriction.
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Lisa
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GailP
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Joined: Mon Mar 19, 2012 2:41 pm

Re: This program cannot display the webpage

Post by GailP »

It's a .chm and I have been able to veiw previous files that I have created. I can open the one I created in February and it is fine.
RamonS
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Re: This program cannot display the webpage

Post by RamonS »

Is there anything more to the error message?
GailP
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Re: This program cannot display the webpage

Post by GailP »

Only that I might not be connected to the internet, etc.
RamonS
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Re: This program cannot display the webpage

Post by RamonS »

Where on the system does the CHM reside? Copy it into your user folder and try again, does that make a difference?
GailP
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Re: This program cannot display the webpage

Post by GailP »

The original location has been my user folder. I have tried to generate it in other locations and it does not work either.
RamonS
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Re: This program cannot display the webpage

Post by RamonS »

Does it work on a different PC? If that is a No as well, ask support to take a look at it.
Adphill
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Joined: Wed Oct 24, 2012 8:57 am

Re: This program cannot display the webpage

Post by Adphill »

Did you ever resolve this problem? If so, what is the solution?
togal
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Re: This program cannot display the webpage

Post by togal »

wondering if you ever got this resolved. I have the same issue with HTML help. Resides locally on my pc. Using DoctoHelp modular format.
When I click on a link to a popup from a linked module, the popup appears but I cannot then access any other topic in the original submodule .chm . Have to close and reopen.
This has been going on for two years. cannot get resolution
Nita Beck
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Re: This program cannot display the webpage

Post by Nita Beck »

togal wrote:wondering if you ever got this resolved. I have the same issue with HTML help. Resides locally on my pc. Using DoctoHelp modular format. ...
I suggest that you post your question at the Doc2Help forums (http://our.doctohelp.com/doc-to-help-forums/), rather than here in the MadCap Flare forums.
Nita
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