Help Viewer Dep Set error

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Help Viewer Dep Set error

Postby perkinda on Tue Apr 03, 2012 3:08 pm

I get a "Help Viewer Dep Set has stopped working" error when attempting to call MadCap help from an application. This works ok on windows XP. but only works on some Windows 7 machines (and then only after it fails one or more times). The error occurs after the request to select a language, so I know HelpViewer.exe is loading ok. I am able to start up the viewer outside the applications and can load the help file ok.
I am using version 4.2 of the viewer. Are there known issues with Windows 7?
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perkinda
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