Sometimes Capture doesn't capture whole window

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Sometimes Capture doesn't capture whole window

Postby GaryUK on Fri Sep 06, 2013 1:34 am

I'm having an intermittent problem capturing windows. Sometimes, the red frame does not surround the entire window I want to capture, and the resultant image reflects this. It cuts off some of the banner and some of the window border. Yet other times it's fine. Has anyone else had this problem?

I am using Windows 7 and Capture 6.0.2.

Gary
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Re: Sometimes Capture doesn't capture whole window

Postby RamonS on Fri Sep 06, 2013 5:07 am

Which Windows version do you take the screen shots on and more importantly, which desktop theme do you use? Some of the themes have window decorations that extend over the actual frame. Windows reports the window size to Mimic, but not the actual size. That is the main reason why I make screen shots only with the 'classic' desktop theme. And since Win8 boxy with primitive look is the new black.
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Re: Sometimes Capture doesn't capture whole window

Postby SteveS on Sun Sep 08, 2013 3:59 pm

... I'm just updating resources to Windows 8/ Office 2013, and I've got to say the screenshots in print versions of our resources look sensational...
Image
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Re: Sometimes Capture doesn't capture whole window

Postby GaryUK on Tue Sep 10, 2013 2:58 am

That makes sense Ramon. Thanks. I am using the default Windows 7 transparent look theme. It's too late to do anything about it at this stage - I can still use the capture from clipboard option - I just thought it might be some setting I could change.
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