Index entry points to Word file imported for topic

[ccardimon]

I had to make an addition to a "finished" WebHelp project by importing a Word document. This new file became a new topic in the project. It also became a new entry in the TOC. I grabbed a keyword phrase for the index and plugged it in.

The problem is, I get repeat entries for the single index entry, as you can see in the attached image.

Why am I getting double entries? And why does one set of double entries point other to the Word document I imported to create the topic? I had to import the Word file twice. That must have a bearing on it.

I am a bit confused. I thought topics or pages or whatever had to be deliberately dragged to the TOC to become a part of the output. I never dragged the Word import to the Word TOC.

Can anyone tell me or give me a hint as to what's going on?

I know I'm doing something wrong here. What am I missing?

[KSUWildcat]

The same thing is happening in my help projects, but I don't have any Word imports/files/topics/nothing. Just a simple WebHelp output. When I open the index explorer, it doesn't show double entries - this is just upon output. If you find a solution, I would love to know!

[ccardimon]

The same thing is happening in my help projects, but I don't have any Word imports/files/topics/nothing. Just a simple WebHelp output. When I open the index explorer, it doesn't show double entries - this is just upon output. If you find a solution, I would love to know!

I never got any replies my query, so I suggest you take yours, recast it, and post in in the General Flare area. Someone is more apt to see it there.

[NorthEast]

I am a bit confused. I thought topics or pages or whatever had to be deliberately dragged to the TOC to become a part of the output. I never dragged the Word import to the Word TOC.

I don't really follow everything in your post; but if you're talking about a WebHelp output, then everything in your project's content folder will be included in the output - whether it is included in a TOC or not.

So, if you have two copies of the same topic (even if one's not in your TOC), then both will be in your WebHelp output.

[ccardimon]

I am a bit confused. I thought topics or pages or whatever had to be deliberately dragged to the TOC to become a part of the output. I never dragged the Word import to the Word TOC.

I don't really follow everything in your post; but if you're talking about a WebHelp output, then everything in your project's content folder will be included in the output - whether it is included in a TOC or not.

So, if you have two copies of the same topic (even if one's not in your TOC), then both will be in your WebHelp output.

Unless you condition it out, correct? If you have two copies of the same topic, and you tag one as Print Only, then it won't be in the WebHelp output.

[NorthEast]

Unless you condition it out, correct? If you have two copies of the same topic, and you tag one as Print Only, then it won't be in the WebHelp output.

Yep - assuming you've excluded the Print Only condition from your WebHelp target.

[ccardimon]

Unless you condition it out, correct? If you have two copies of the same topic, and you tag one as Print Only, then it won't be in the WebHelp output.

Yep - assuming you've excluded the Print Only condition from your WebHelp target.

So users must do both.

I have to (1) tag a topic as Print Only to exlude it from WebHelp output and (2) exclude the Print Only condition from my WebHelp target.

Sounds just like a double opt-out. Correct?

[NorthEast]

So users must do both.

I have to (1) tag a topic as Print Only to exlude it from WebHelp output and (2) exclude the Print Only condition from my WebHelp target.

Sounds just like a double opt-out. Correct?

Hmmm... tagging a topic as Print Only doesn't exclude it - is just marks it with that condition. The Print Only name has no special significance, it could equally be called Bananas.

Nothing at all is done with the conditions unless you specifically select to exclude/include them in your target(s).

[ccardimon]

So users must do both.

I have to (1) tag a topic as Print Only to exlude it from WebHelp output and (2) exclude the Print Only condition from my WebHelp target.

Sounds just like a double opt-out. Correct?

Hmmm... tagging a topic as Print Only doesn't exclude it - is just marks it with that condition. The Print Only name has no special significance, it could equally be called Bananas.

Nothing at all is done with the conditions unless you specifically select to exclude/include them in your target(s).

I think I get it. You're giving someone a nametag and telling the bouncer not to let that person in.

[KevinDAmery]

Exactly. Just giving them a nametag doesn't tell the Bouncer what to do - they also need to be on the "kick'em out" list.

[NorthEast]

Yep, that's it.

A condition is included (or rather ignored) in the output if neither Exclude nor Include are ticked in the target.
Ticking Exclude will (obviously) exclude that condition from the output.
The Include option is slightly less obvious, think of it as an override if there's a conflict between two conditions; e.g. if one element (say a topic or paragraph) is marked with two tags set to Exclude and Include, the included condition takes priority.