Flare in Action!

This forum is for all Flare issues not related to any of the other categories.

Flare in Action!

Postby Richard Ferrell on Fri May 12, 2006 11:42 am

Hey Flare users!!


Do you have a Flare WebHelp site that is publicly viewable? Do you want to show off your Skills to your fellow Flare users? Is your WebHelp Site the Envy of your Fellow Techwriters? Show us!

Here is our website.
http://kb.madcapsoftware.com/
Richard Ferrell

Certified Madcap Trainer
Image
Richard Ferrell
Propellus Maximus
 
Posts: 834
Joined: Mon May 01, 2006 10:11 am
Location: Inside California

Postby smarlett on Fri May 12, 2006 11:59 am

Here is our (fairly fluid) Flare project:

http://www.digitalriver.com/helpcentral ... entral.htm


Great work, apinson!
User avatar
smarlett
Jr. Propeller Head
 
Posts: 1
Joined: Tue Feb 28, 2006 9:13 am
Location: Digital River - Minnestoa, USA

Postby Roses on Fri May 12, 2006 1:13 pm

This is a very nice Help system! Thanks for posting.

Roses
Roses
Jr. Propeller Head
 
Posts: 1
Joined: Tue Apr 04, 2006 1:04 pm

Postby SteveS on Thu May 18, 2006 6:28 pm

We have published our Ãœberhelp! :wink:

Applications and help is beta at this stage, beta test version going to selected users next week. Help is already out of date because of bugs I found in documenting process. In the words of Ned Kelly, such is life.

http://www.lgs.sa.gov.au/help
Image
Steve
Life's too short for bad coffee, bad chocolate, and bad red wine.
SteveS
Propellus Maximus
 
Posts: 1827
Joined: Tue Mar 07, 2006 5:06 pm
Location: Adelaide, far side of the world ( 34°56'0.78\"S 138°46'44.28\"E).

Postby Richard Ferrell on Wed Jul 05, 2006 9:05 am

This is from our German Reseller of Flare. His Flare Webiste

http://www.flare-knowledgebase.de/

He also has a German Language forum at http://www.cms-forum.info/foren/
Richard Ferrell

Certified Madcap Trainer
Image
Richard Ferrell
Propellus Maximus
 
Posts: 834
Joined: Mon May 01, 2006 10:11 am
Location: Inside California

to smartlett @ digital river

Postby kikkoebe on Thu Sep 28, 2006 2:28 pm

I really like your 'is this useful' buttons! Very cool.

I see how you could fake it and make clients think we were capturing feedback, but I don't understand how you actually get the feedback down.

Any chance you'll share the secret?

Thanks!
kikkoebe
Jr. Propeller Head
 
Posts: 1
Joined: Mon Jul 17, 2006 4:11 pm
Location: New York, NY

survey text

Postby rebeccam on Wed Dec 06, 2006 2:03 pm

Smartlett,

Would you share how you accomplished the survey \"Was this helpful\"
rebeccam
Jr. Propeller Head
 
Posts: 1
Joined: Tue Aug 29, 2006 11:19 am
Location: Raleigh, NC

Kudo's

Postby khollis on Thu Dec 07, 2006 10:46 am

SMartlett @ Digital River - WOW! :shock: Pardon the \"deer in the headlights\" look but you do great work. I like everything about your project. I love your navigation icons, did you make those yourself?
khollis
Jr. Propeller Head
 
Posts: 1
Joined: Thu Dec 07, 2006 9:35 am

Postby Simon on Wed Feb 07, 2007 11:19 am

Dear All,

My WebHelp is for an application that can be run in two modes: Standard and Advanced, and in Standard mode the icons are much larger. Therefore I have made two skins that have been designed to hopefully resemble the application interface. Beta versions can be found at:

http://www.autograph-maths.com/EN/WebHelp/Autograph_Help.htm and

http://www.autograph-maths.com/EN/WebHelp/Autograph_Help_CSH.htm#0_Introduction/0a1_welcome.htm|StandardOnline
There are also CSH skins (without navigation panel and minimal toolbar) for Advanced and Standard modes. You can swap between the skins using the View button on the toolbar.

Cheers,

Simon
Simon
Jr. Propeller Head
 
Posts: 6
Joined: Thu Sep 21, 2006 11:16 am

Postby RamonS on Wed Feb 07, 2007 11:54 am

This is really nice! Do you make the graphics yourself?

Just one question, is it intended that the screenshots are not centered and the text is not justified on both sides? Maybe that doesn't matter when viewed in a smaller window.
RamonS
Senior Propellus Maximus
 
Posts: 4161
Joined: Thu Feb 02, 2006 9:29 am
Location: The Electric City

Postby Simon on Wed Feb 07, 2007 12:15 pm

Thanks for the comments!

The icons were bought from Glyph Lab, UK. I believe they provided a whole library for a very reasonable price. I created the hover and pressed icons in Photoshop using the original icons and adding light and dark blue layers respectively.

The WebHelp has been designed to be used at a particular resolution (we are using IWebBrowser2 interface and hosting in our own application so we can run WebHelp locally without the error messages) which explains why it does appear a little odd when viewed fullscreen! I still quite like the screenshots left-aligned but I agree with you about the text, it happens because I used fixed width tables in a few places, I will have to have a look at these.

Thanks again for the instructive comments.

Cheers,

Simon
Simon
Jr. Propeller Head
 
Posts: 6
Joined: Thu Sep 21, 2006 11:16 am

http://service.foxracingshox.com/consumers/index.htm

Postby danielg on Mon Mar 12, 2007 5:38 pm

I suppose it certainly won't hurt to share a peek at our customer service site. This was a legacy project outta RoboHelp, as some (most..?) of you will probably recognize right away. And, last but not least, SteveS: please believe me when I say that today is the first time I saw your skin entry! :shock: Mike M here wanted orange, so that's what I gave him (my supe). Rick F, please let him know...thx! :wink:

Cheers, =dg=

http://service.foxracingshox.com/consumers/index.htm
...沒有容易地打破一根三倍繩子。
danielg
Propeller Head
 
Posts: 39
Joined: Tue Jan 16, 2007 12:36 pm
Location: Watsonville, CA

an example with a front page ...

Postby BruceMcNaughton on Wed Aug 08, 2007 7:41 am

Hi,

Here is an example of a site with a simple front page for casual viewers and a 'show' button for people who want to dive deeper ... This site is still a bit under construction ...

http://www.process-aide.com

Regards,
Bruce
BruceMcNaughton
Propeller Head
 
Posts: 29
Joined: Fri Dec 29, 2006 4:48 am
Location: Shiplake, Oxfordshire, England

Postby Richard Ferrell on Fri Aug 10, 2007 7:09 am

Great Site, Click on Big Picture to see the Flare Website, Keep up the good work!
Richard Ferrell

Certified Madcap Trainer
Image
Richard Ferrell
Propellus Maximus
 
Posts: 834
Joined: Mon May 01, 2006 10:11 am
Location: Inside California

Postby KevinDAmery on Fri Aug 10, 2007 7:18 am

Hey, Bruce, just a quick observation. I found that if I clicked \"Big Picture\" in the text, I got a full frameset, but if I clicked \"The Big Picture\" from the menu I only got the process diagram. Is that by design?
Until next time....
Image
Kevin Amery
Certified MAD for Flare
KevinDAmery
Propellus Maximus
 
Posts: 1985
Joined: Tue Jan 23, 2007 8:18 am
Location: Darn, I knew I was around here somewhere...

Postby jrg on Tue Aug 28, 2007 5:44 am

If you use Rhapsody Music Player and use their help, it is constructed with Flare. You can tell by the tell-tale green forward/back buttons, - oh, and by the Madcap logo in the toolbar?!
\"The needs of the dead have changed little over the years.\" Field Museum, Chicago
jrg
Jr. Propeller Head
 
Posts: 3
Joined: Mon Feb 19, 2007 2:01 pm
Location: Wayne, PA

Postby Richard Ferrell on Tue Aug 28, 2007 6:10 am

Thanks for the Head's up, Here is this Output

http://i.realone.com/product/help/rhapw ... hapweb.htm
Richard Ferrell

Certified Madcap Trainer
Image
Richard Ferrell
Propellus Maximus
 
Posts: 834
Joined: Mon May 01, 2006 10:11 am
Location: Inside California

Re: http://service.foxracingshox.com/consumers/index.htm

Postby danielg on Thu Sep 13, 2007 12:01 pm

danielg wrote:I suppose it certainly won't hurt to share a peek at our customer service site. This was a legacy project outta RoboHelp, as some (most..?) of you will probably recognize right away. And, last but not least, SteveS: please believe me when I say that today is the first time I saw your skin entry! :shock: Mike M here wanted orange, so that's what I gave him (my supe). Rick F, please let him know...thx! :wink:

Cheers, =dg=

http://service.foxracingshox.com/consumers/index.htm


Well, this happened a while back in July, but for the sake of completeness, here's a link to our latest-rev-in-Flare 2008 owners manuals, in multiple languages:

http://www.foxracingshox.com/fox_tech_center/index.htm

;-], =dg=
...沒有容易地打破一根三倍繩子。
danielg
Propeller Head
 
Posts: 39
Joined: Tue Jan 16, 2007 12:36 pm
Location: Watsonville, CA

Postby Richard Ferrell on Wed Oct 17, 2007 11:12 am

Palo Alto Software

Check out another Great Examples of Flare in Action at

http://www.hurdlebook.com/

Thanks to Sara@PAS
Richard Ferrell

Certified Madcap Trainer
Image
Richard Ferrell
Propellus Maximus
 
Posts: 834
Joined: Mon May 01, 2006 10:11 am
Location: Inside California

Postby Richard Ferrell on Thu Nov 08, 2007 9:06 am

A couple more of Flare in Action

SalesForce Developers center

http://www.salesforce.com/us/developer/ ... /index.htm

and dnsstuff

http://member.dnsstuff.com/help/
Richard Ferrell

Certified Madcap Trainer
Image
Richard Ferrell
Propellus Maximus
 
Posts: 834
Joined: Mon May 01, 2006 10:11 am
Location: Inside California

Free T-shirt

Postby Richard Ferrell on Thu Nov 08, 2007 9:09 am

Post a publicly available Flare Webhelp site on this thread, and I will send you a Flare T-shirt

Show how great your Flare Site is!
Richard Ferrell

Certified Madcap Trainer
Image
Richard Ferrell
Propellus Maximus
 
Posts: 834
Joined: Mon May 01, 2006 10:11 am
Location: Inside California

Postby RickHenkel on Thu Nov 08, 2007 11:27 pm

For several years I've been providing our writers with various tips on how to use FrameMaker in our environment. To test the Flare template that I'd created, I took those tips, which are in FrameMaker, and ran them through Flare. The result is at the following site:

http://members.cox.net/rick_henkel/Flar ... efault.htm

Now I have to go back and troubleshoot the items that look fine in IE 6 but not so much in IE 7 and Opera 9. Haven't tried Mozilla yet.
RickHenkel
Propeller Head
 
Posts: 22
Joined: Thu Jul 19, 2007 12:18 pm

Postby Richard Ferrell on Tue Dec 11, 2007 8:21 am

Great Website, Sent you a T-shirt, Enjoy!
Richard Ferrell

Certified Madcap Trainer
Image
Richard Ferrell
Propellus Maximus
 
Posts: 834
Joined: Mon May 01, 2006 10:11 am
Location: Inside California

How do you get the Frame at top and bottom of page?

Postby jcoria on Tue Dec 11, 2007 8:46 am

The Digital River help site has static header/footer with content...appears to be frames. How is this accomplished? Is this a use of a proxy since the breadcrumbs are in there?

I like the horizontal like and consistency and would like to use it in my help site.

Thank you.

JCoria[/img]
jcoria
Propeller Head
 
Posts: 83
Joined: Mon Oct 22, 2007 12:57 pm

Postby doc_guy on Tue Dec 11, 2007 11:29 am

jcoria,

I looked at the code on the digital river site and they are using CSS to accomplish a sort of mock-framset. In particular, they use the overflow/no-overflow properties to set styles for the body tag.

If you are interested, you should open one of their topics in its own window (outside the framset), and then use Firefox's Web Developer toolbar to Edit the CSS. That will let you see the attached style sheets, and see what properties they are using to get the effects you see.
User avatar
doc_guy
Propellus Maximus
 
Posts: 1773
Joined: Tue Nov 28, 2006 11:18 am
Location: Crossroads of the West

Next

Return to Flare's General Discussion

Who is online

Users browsing this forum: No registered users and 1 guest