Chrome support for Flare WebHelp

This forum is for all Flare issues related to the HTML5, WebHelp, WebHelp Plus, and Adobe Air Targets
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bhouglum
Jr. Propeller Head
Posts: 2
Joined: Wed Oct 08, 2008 8:25 am

Chrome support for Flare WebHelp

Post by bhouglum »

For the most part, the output generated from Flare 5.01 seems render and behave correctly in Google Chrome. The exception is the "Back" button seems to reload the original Default.htm in the root rather than backing up to the previous page loaded in the frame. I assume this is a Google Chrome issue rather than an issue with the HTML generated by Flare. Correct?
dano
Propeller Head
Posts: 18
Joined: Fri Feb 03, 2006 2:20 am
Location: Leeds, UK.

Re: Chrome support for Flare WebHelp

Post by dano »

We've just discovered this issue as well - the Back arrow, which functions correctly in IE, returns to the default start page if you navigate a number of topics using the TOC or if you click an external link in a merged webhelp system.

Does anyone have a fix/workaround for this?

cheers

Dan
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Dan Osborne

EMIS Ltd
http://www.emis-online.com
Leeds, UK
Paul Griffiths
Sr. Propeller Head
Posts: 262
Joined: Wed Apr 18, 2007 2:25 am
Location: Nottingham, UK

Re: Chrome support for Flare WebHelp

Post by Paul Griffiths »

I'm still seeing this in Flare 7. A workaround woudl be useful, if anyone has any ideas?

UPDATE: It seems that the Back button does not work on any topic that has been opened from a related topic link that has been inserted via a relationship table. It’s fine on any topic opened from the TOC, Index or Search, and the problem does not occur on other projects that do not use relationship tables to define their related topics. IE and FireFox do not exhibit the problem either.

I've raised a Support ticket.
Paul Griffiths
Sr. Propeller Head
Posts: 262
Joined: Wed Apr 18, 2007 2:25 am
Location: Nottingham, UK

Re: Chrome support for Flare WebHelp

Post by Paul Griffiths »

FURTHER UPDATE: MadCap have confirmed this as a bug.
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