Exception when copying to clipboard (Flare 6)

This forum is for all Flare issues not related to any of the other categories.
Post Reply
pdxwordsmith
Sr. Propeller Head
Posts: 100
Joined: Thu Oct 30, 2008 2:12 pm
Location: Portland, OR

Exception when copying to clipboard (Flare 6)

Post by pdxwordsmith »

Since upgrading to 6, I've been having this problem off and on when I copy stuff from Flare to the Clipboard. Flare crashes and I get the "Report to Microsoft" dialog. I just tried to run Capture Region with Capture to take a screenshot of the error box and I get the same error "Exception: Requested Clipboard operation did not succeed".

When I restart Flare, it crashes when I open any file. I have to reboot to restore health and well-being.

I'm able to copy and paste to/from the clipboard using other products even in this state, , so I'm not sure it's Flare or my system.

Has anyone else experienced this?

Thanks,
Hanna
Hanna

Flare 6.1.0, WebHelp, PDF, and Word targets, sometimes import from FM 8.0p277 and 9.0p196
Submit bugs and feature requests here: http://www.madcapsoftware.com/bugs/submit.aspx
LTinker68
Master Propellus Maximus
Posts: 7247
Joined: Thu Feb 16, 2006 9:38 pm

Re: Exception when copying to clipboard (Flare 6)

Post by LTinker68 »

I'd try reinstalling the .NET Framework first to see if that corrects the problem. If it doesn't, then I'd reinstall Flare.

Does it happen with any project, or one specific one? If it's just one, then the project or topic(s) may be corrupted, but I'm more inclined to think this is an application corruption issue than a project/topic corruption issue.
Image

Lisa
Eagles may soar, but weasels aren't sucked into jet engines.
Warning! Loose nut behind the keyboard.
Andrew
Propellus Maximus
Posts: 1237
Joined: Fri Feb 10, 2006 5:37 am

Re: Exception when copying to clipboard (Flare 6)

Post by Andrew »

Before something drastic like reinstalling .NET or Flare, try to clear out your clipboard:

http://www.howtogeek.com/howto/windows- ... ows-vista/
(or, in WinXP, go to Start > Run > clipbrd and click the X to clear out the clipboard)

It's possible that there is an issue with something already in the clipboard.
Flare v6.1 | Capture 4.0.0
pdxwordsmith
Sr. Propeller Head
Posts: 100
Joined: Thu Oct 30, 2008 2:12 pm
Location: Portland, OR

Re: Exception when copying to clipboard (Flare 6)

Post by pdxwordsmith »

I figure I should post a follow up in case anyone else runs into this problem... it turns out that an out-of-date Remote Desktop was interfering with the clipboard. Windows Update fixed my problems. Weird, huh?
Hanna

Flare 6.1.0, WebHelp, PDF, and Word targets, sometimes import from FM 8.0p277 and 9.0p196
Submit bugs and feature requests here: http://www.madcapsoftware.com/bugs/submit.aspx
Post Reply