Imported images - cannot update links after moving

[planitDocs]

I am a newbie to Flare. I am importing existing RoboHelp projects and have hit a snag with images.

The RoboHelp projects I have to work with are somewhat untidy, with images floating about everywhere. So, after importing the project into Flare, I create a resources\images folder and drag the images into the folder. The Link Update dialog appears and I click Update Links. This worked fine with the first couple of smaller projects. The links are updated and images appear correctly in the topics.

I have now moved to a slighly bigger project with more .htm files and more images, and the process no longer works. I move the images, click the Update Links button in the dialog, and Flare seems to think I have successfully updated topic.

However, the topics are still looking at the old image location (now empty) and I see a grey 'Missing image' box instead of the image?

Any suggestions what I am doing wrong?

Tina

[EmilyM]

Were you able to fix this issue? We are having the same problem when renaming images, the links are not updating even when the Update Links button is selected.

[schultza]

Any feedback on this? I am experiencing a similar problem. I also clicked the Update Links, and when I hover over the "Missing file" in any of my topics, the file directory listed is the correct new location. So why does it think the image is missing?

[lacastle]

i see this too depending on how big the project is. feel free to submit a bug!

https://www.madcapsoftware.com/bugs/submit.aspx