Error to call Helpviewer

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Eckhard
Jr. Propeller Head
Posts: 1
Joined: Fri Sep 03, 2010 8:28 am

Error to call Helpviewer

Post by Eckhard »

hello

i have the following problem.
I have a c# programm, VS 2007 and Windows 7 (64 Bit) and MadCap 3.1

if i start the Help as a seperate process without a specific topic -> all ok
"C:\Program Files (x86)\MadCap Software\MadCap Help Viewer V3\HelpViewer.app\HelpViewer.exe" -file "C:\Program Files (x86)\ProStatistik BAM\doku\manual.mchelp"

if i start the helpviewer for a specific topic i get an error
"C:\Program Files (x86)\MadCap Software\MadCap Help Viewer V3\HelpViewer.app\HelpViewer.exe" -file "C:\Program Files (x86)\ProStatistik BAM\doku\manual.mchelp" -cshid 1124 .... ( or cshid xxxxxx )
the language dialog appear, and if i choise a langanguage, klick ok -> then windows bring an error: "madcap helpviewer doesn't function..."
I get this error if i start with Process.Start or with the HElpViewerClient.

I get this error, if i start it from "windows - execute programm " or if i start from my release version
I get NO error, if i start it (with the same argmuments) from my debug version.

have you an idear?
thanks.
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