Webhelp Output Showing Repeated Accordion Panes

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Landy
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Joined: Thu Apr 23, 2009 12:50 am

Webhelp Output Showing Repeated Accordion Panes

Post by Landy »

Today I have built one of the several Flare projects we have and noticed a strange issue when viewing the Webhelp output.

When you view the output, in both IE and Firefox, the accordion pane is repeated continuously across the page. This happens in one project, however, I have tested in a couple of other projects and they display the Webhelp output fine. All projects use the same skin file, which I first thought might be responsible.

Has anyone seen this issue and know how to resolve it?

Thanks
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Landy
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Posts: 47
Joined: Thu Apr 23, 2009 12:50 am

Re: Webhelp Output Showing Repeated Accordion Panes

Post by Landy »

To close the loop on this post:

After raising a support issue for this, I have found out what caused the problem.
The problem occurs when the following is set:

"When the first topic in the TOC has the same name as the Target's output file AND when the option "Do not use Content folder in output"
is checked. "

It has been raised with the development team, but until it is fixed, avoid the above.

Regards,
Greg,
SteveS
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Re: Webhelp Output Showing Repeated Accordion Panes

Post by SteveS »

Thank you for passing that on Greg. :D
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Steve
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crdmerge
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Re: Webhelp Output Showing Repeated Accordion Panes

Post by crdmerge »

Greg, my thanks as well. We ran into the same thing, and typing loop in the forum brought me here; the fix worked!

Woo-hoo!


Leon
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