Flare 6.1 "can't contact FrameMaker 9" -- hangs?

[Phlawm53]

For Windows 7 64-bit, Flare 6.1, FrameMaker 9 fully patched.

When generating a FrameMaker target, Flare 6.1 "hangs" and displays a message box that states that Flare "can't contact FrameMaker" ("would you like to try again).

My circumvention is to manually start FM 9 before creating the FM target at which point the process runs to completion.

Anyone else having this problem? A search of the Flare forums didn't produce any hits…

Cheers & thanks,
Riley

[LTinker68]

Did you install FM9 after Flare? If so, you might need to reinstall Flare so that it detects FM9's presence.

[Phlawm53]

Lisa:

Nope, I did an un-install then re-installed and it still doesn't work. Behavior is exactly the same: "Can't contact FrameMaker. Perhaps it's busy. Do you want to try again?"

Oh well, it's not a show stopper right now, merely an annoyance.

Cheers & thanks 'gain,
Riley

[Phlawm53]

I added this PNG screenshot of the error message Flare 6.1 is giving me when I try to generate a FrameMaker 9 target.

Flare0601FrameMakerERRORMessage.png

Windows 7 64-bit fully patched, Flare 6.1, FrameMaker 9 fully patched.

As I said, I did uninstall-reinstall Flare but the error remains exactly the same: "Failed to connect to FrameMaker -- perhaps its busy. Do you want to try again?" Flare's build target display "hangs" and requires me to either respond "No" to the error message or use Windows Task Manager to kill Flare.

This still isn't a show stopper -- I can circumvent the problem by opening FM 9 before gen'ing the FM target. But it is annoying.

Cheers & thanks for your help,
Riley

[TechnicalDisaster]

Phlawm53,

I have also had this issue. I solved it by running FrameMaker as an Administrator.

Right Click on FrameMaker icon and choose Properties.
Select the Compatibility tab.
Click the "Change Settings for all users."
Check "Run this program as an administrator."
Save and close.
Restart FrameMaker.