Keywords (not index) I don't want to actually display

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Eric Lachance
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Keywords (not index) I don't want to actually display

Post by Eric Lachance »

I'm looking to achieve something pretty specific and I know there's a way to do it, but I'm just not sure how or what's the best method.

Thing is, we have one user manual (webhelp) that describes the features of a software and how to use them, as well as a second manual (again, webhelp) that describe a custom in-house scripting language along with all its functions, variables, etc. The problem is that since we activated Feedback I've noticed a lot of people searching for keywords from the scripting language manual in the software manual, getting no result. What I'd like to do is to have one topic (the one for the scripting editor most likely) that would receive any search result for any of the keywords of the scripting language. For example, if someone searches for "len" I want to have them see the Editor topic with a link to the Scripting Reference manual (don't care if it links to the correct topic and I understand that it can't).

I don't want to actually have a list of functions, variables and procedures in that topic, and the only other option I saw would have been to add indexes to the page, which I don't want either (the index would be much larger than I want it to be). I also though maybe synonyms, but I'm not sure if that's the right way to go and, though I know how to create the synonyms, I'm not sure if having 100+synonyms is a good idea.

Does anyone have a thought on this?
Eric Lachance
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Objectif Lune Inc.
NorthEast
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Re: Keywords (not index) I don't want to actually display

Post by NorthEast »

Reading the first half of your post, I would've suggested adding the terms as index entries. You could try synonyms, although I would give it a a good test as you may get some unwanted results if some of the script terms (or their stems) are 'real' words.

To take another view, if you find a significant number of users are trying to search for scripting information, then would it be better if the two help systems were combined into one?
You could still have two separate Flare projects and use a project import to combine them. You could also use search filters to allow users to narrow down results to a particular area; e.g. search only in scripting topics.
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