Topic displays HTTP 500 error from TOC

[dprey]

Hello,

I have a WebHelp project deployed through a web application on an intranet. There is one topic that displays the standard HTTP 500 error ("The website cannot display the page") when accessed from the TOC. If I search for this topic and open it from the Search pane, it opens just fine. There is nothing unusual about the topic, just a couple paragraphs and a table, no images, nothing crazy.

As luck would have it, I referred our Support team to this topic and of course, it's the one topic in the entire project that doesn't open correctly!

Any ideas?

Thanks, Dawn

[lacastle]

Does it work if you delete the TOC reference and insert it again?

[dprey]

The issue is in the production help that was sent out to clients in December. The topic works fine when I view the help from my project and I haven't edited the topic since last fall.

[RamonS]

What does the server log show? That way you can see what gets requested and what the server cannot find.