Concept Link not working on context sensitive page

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mmtechwriter
Jr. Propeller Head
Posts: 6
Joined: Mon Feb 21, 2011 9:00 pm

Concept Link not working on context sensitive page

Post by mmtechwriter »

The topics in my Webhelp contain Concept Links (See Also links). When Help is called from GUI, a standalone (context-sensitive) page is displayed.
When a concept link on this standalone page is clicked, nothing happens!

When I view the same topic with the main navigation framework (by clicking the navigation link at the top of the topic), the concept link works fine! I view a popup showing all the topics included in my concept.

Could you please help why the concept link is not working on context-sensitive pages?

Many thanks in advance for your help.
NorthEast
Master Propellus Maximus
Posts: 6426
Joined: Mon Mar 05, 2007 8:33 am

Re: Concept Link not working on context sensitive page

Post by NorthEast »

I seen that too, if you directly open the page (rather than using CSH) it must be missing a script or something that's loaded by the frameset.

I'd suggest opening the page using CSH, so it opens the frameset too; see:
http://webhelp.madcapsoftware.com/flare ... lopers.htm

If you must have it working when loading a page directly, I'd suggest contacting MadCap support for ideas.
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