Using the TOC for "external" links

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Pannonian
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Using the TOC for "external" links

Post by Pannonian »

Hi there, hopefully you can understand my problem.

We have multiple Customers who need their own documentation. The problem is: we have a bunch of articels (about 500) and about 30 customers. So if i would edit one article thats the same for all customers i would have to republish for all 30 customers.

My idea was: creating one "master"-documentation and linking the 30 customerdocumentations to it. So if i would change a common article i would just have to rebuild and publish the master- documentation, because the customer documentations should link to the article in the master documentation.

After reading a bit: is the only way to achieve this via WebHelpPlus?

Or is there any way i can link an item from the toc directly to a specific page?

edit: argh, wrong subforum also -.-
Pannonian
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Re: Using the TOC for "external" links

Post by Pannonian »

has anyone any idea?
Andrew
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Re: Using the TOC for "external" links

Post by Andrew »

If I understand you correctly, you are saying that you have 30 separate projects? Or do you have 30 separate targets in one project? Or are the customer articles outside of Flare completely?
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Pannonian
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Joined: Tue Jan 11, 2011 2:53 am
Location: Vienna, Austria
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Re: Using the TOC for "external" links

Post by Pannonian »

one project with 30 seperate targets. My intention is that i have core articles that are more often updated than customer specific articles. So i have 30 targets. One for each customer. If i want to change something on a core-article i shouldn't have to rebuild all 30 targets. So my idea was to create the customer TOCs and link to the core articles of my primary documentation, so that when i change something in this core article i just have to rebuild this on target, not all 30.
nickatwork
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Re: Using the TOC for "external" links

Post by nickatwork »

If that one topic is the same across all of those targets, then you should be able to update its content without rebuilding all 30 targets. All you would be changing is the file that the TOC URL is looking to, the content within that will change, but that URL will not so you shouldnt have to rebuild 30 times. Except I'd imagine that your search content etc wouldnt update.
Andrew
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Re: Using the TOC for "external" links

Post by Andrew »

I believe, if you want search to function properly across the customer / master docu, and do not want to build all the targets, WebHelpPlus is your only option.

Out of curiosity, what is your objection to rebuilding all targets? A time issue? It's pretty easy to do with a batch target, but if it takes many hours, that doesn't really help you.
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