Flare 6.1 and FM10 Issue - Flare cannot find FM

[mjansari]

Hi,

I have Flare 6.1 and I've recently upgraded to Framemaker 10. I want to import one of my FM books into Flare, but i get a message saying "Adobe Framemaker is required to import Framemaker files."
Has anyone else run into this issue? I tried to reinstalling Flare, but i still get this message.

Thanks!

[mattbnh]

I have a similar issue with Flare 7.2 and Framemaker 10 as part of TCS 3.5
I tried to import a Frame 10 book to Flare and got a message that the frame files were not the version Flare expected.
I can get past this 'can't find framemaker' issue by opening Framemaker 10 prior to importing.

But the next error I have not found a workaround for - TCS 3.5, which was installed after Flare 7, uninstalled Acrobat 8 and installed Acrobat X.
Flare seems unable to open the Acrobat X distiller, so importing anything inside an anchored frame fails.

Not sure how I can get Flare to recognize Acrobat X. I am going to try opening distiller X prior to import but i am not optimistic.

I don't want to try to uninstall Flare and re-install to make this work.

Is the Flare to Adobe connection somewhere in a config file that I can update to point to Acrobat X and Framemaker 10?

Postscript - in the test I just ran, Framemaker 10 crashed with an internal error, but Flare found both Framemaker 10 and Acrobat X.
Flare opened a separate instance of Acrobat X and converted the anchored frames, so maybe it was a one time blip on the radar.
Will try again without opening Frame and X, with different input. Still not pleased.

[cmastr22]

I'm having this same issue. FrameMaker 10 and Flare 6.1 says "FrameMaker is Required..." Any fix for this?

[RamonS]

Does it make a difference when you run Flare with administrator privileges? Maybe Flare is not allowed to read the necessary values from the registry given the current user rights.

[cmastr22]

Yes, I have administrator privileges to my machine.

[RamonS]

The only other idea I'd have is to reinstall FM.

[LTinker68]

Did you install Framemaker 10 after Flare v6? If so, you might need to reinstall Flare v6 so that it picks up that there's a new version on the system.

[LKupka]

If re-installing doesn't work, I would check with MadCap Tech Support. FrameMaker V10 was released after Flare V6, so I don't know how Flare V6 could know of its existence or what it is called. Maybe the name or location of the FM executable changed. I don't know how Flare "recognizes" that software is installed other than by its executable name; but Tech Support can surely tell you.

[cmastr22]

Thanks. I'll try the reinstalls first and see if that helps.